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roguealcatraz
Sorry for my bad English.

I'm using Kaspersky Internet Sec. 7.0 on XP SP3

Recently, when i turn on my PC, it won't boot. It will do restart over and over again after Windows XP loading logo. I tried to change the setting in System Properties | Advanced | Setting > System Failure. I uncheck the box in "Automatically Restart"
Then after i try to restart, i have bluscreen on my pc. It says : Stop 0x000 bla bla..(i don't remember) kl1.sys
(i could summarize that the bluescreen caused by a driver named 'kl1.sys' on system32/drivers)

1. If i rename the file to other name such as kl12.sys or i delete it from Safe mode, i can run my Windows normally, but then the KIS will generate a report that the Firewall is partially running. the details are :

Picture :

My KIS icon in system tray turns into gray with a small yellow exclamation mark.

2. Event Viewer generate error report, details are :
  1. DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
  2. The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
  3. The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
  4. The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
  5. The ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
  6. The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
  7. The following boot-start or system-start driver(s) failed to load:
    AFD
    Fips
    intelppm
    IPSec
    klif
    MRxSmb
    NetBIOS
    NetBT
    RasAcd
    Rdbss
    Tcpip

Note, error in point 2 - 6 happens/occurs in the same time/together, meanwhile point 1 happen 25-30 second earlier than point 2-7


Please can anyone help me with this?

Before this error, i just install Sony USB Drivers for digital camcorder so i can capture video from miniDV to computer. There is no error on it, but after installing the driver, KIS detected a new network adapter ? I don't remember clearly what it says, but i remember there is written like Net TCP over Ip or something like that. Now i've uninstall the driver, but this problem stills occur.

PS. I already try to using Repair option and also have reinstall the KIs but it doesn't solves the problem.
roguealcatraz
Forgot to give the link to GetSystemInfo, here is the link :
Link :
roguealcatraz
up up..
sectorbets
I am having the same problem since Sep 21--two blue screens so far, and holding my breath if there will be more. I have KAS running on two PC's, and the blue screen is only on my production machine, not the back up. No known software added since the problem started, but then I don't track every automatic update from all teh various software vendors. What's my next step ??
Dietsch
QUOTE(sectorbets @ 27.09.2009 19:23) *
I am having the same problem since Sep 21--two blue screens so far, and holding my breath if there will be more. I have KAS running on two PC's, and the blue screen is only on my production machine, not the back up. No known software added since the problem started, but then I don't track every automatic update from all teh various software vendors. What's my next step ??


same problem here on XP SP3
richbuff
Welcome. Blue screen is usually a Tech Support issue, please open a Support ticket, link is at upper left of this forum page.
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