I'm unable do update my kav 6.0 for windows workstations, and keep on having message error enclosed. If somebody can help, please

Please specify the version of KAV for Windows Workstations for example 6.0.3.837.

Also specify when this error message appeared? May be after installation some programs?

Please attach here the report file of GetSystemInfo utility (GetSystemInfo.zip): http://support.kaspersky.com/faq/?qid=193238548

The error message began to appear after the update of the system to WIN XP PACK3. And since then, I’m no more able to update kav, but also, I still I have the same message every time kav wants to update.

Thank you for the link, which allows me to know my KAV version for Windows Workstations v 6.0.3.837 version

Re-install using kavremover:
http://support.kaspersky.com/downloads/uti...avremover10.zip

I’m no longer able to install the kav, because of the message attach.

I remove kav with kavremover10 as advice but now, I’m unable to re-install. Still need assistance.

Please attach here the report file of GetSystemInfo utility (GetSystemInfo.zip): http://support.kaspersky.com/faq/?qid=193238548

I have the .zip file. Tell me how to send it

Hi

AddReply > In attachment search/explore button > select the file > Upload > Manage Current Attachments > + select the file and Add Reply

or

Upload the file to a file server, example: http://www.rapidshare.com , http://www.megaupload.com , http://www.gigasize.com and write the download link.

Regards