I installed an admin kit version 6.0.1710 successfully last week, however on monday we were getting the "Initialisation of the kasperky admin kit failed. kaspersky was improperly installed or an invalid server address was specified. would you like to specify another address"
we have tried everything, from entering the current IP address of of the computer to even using "localhost" but still nothing. system restores havent worked either.
is there any way to fix this
Machine Specs
Dell Optplex, Duocore
Windows XP proffesional
mastropizza
1.09.2009 15:05
Hello,
have you checked that AK service is up and running?
Under which account this service is running? Have you changed this account after the installation?
M
We are running this under the admin account, the AK is in the services
mastropizza
1.09.2009 15:45
ok, but again:
1) is it a domain admin account?
2) is this service running? It might be in the list but stopped...

3) have you changed this account (you specified it during AK installation) after the installation finished?
M
Please delete this file: C:\Documents and settings\username\Application Data\Microsoft\MMC\CS Admin Kit
This file will created next time.
kaspersky_novirus
2.09.2009 06:10
Hi Helmut
Im a lil bit confused, do I need to delete this whole direcotry? "C:\Documents and settings\username\Application Data\Microsoft\MMC\CS Admin Kit"
QUOTE(Helmut @ 1.09.2009 21:14)

Please delete this file: C:\Documents and settings\username\Application Data\Microsoft\MMC\CS Admin Kit
This file will created next time.
No only file: "CS Admin Kit"
kaspersky_novirus
2.09.2009 09:01
Thanks for clarification
QUOTE(Helmut @ 2.09.2009 13:11)

No only file: "CS Admin Kit"
It seems that the issue is bigger than the admin kit, i was doing a reinstall of the AK but when it came to browsing for the Domain, it was none existent, it only had the Local Computer as the option. so we will do general trouble shooting first then work on the AK
Thanx for the help anyway...
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