We are seeing a number of PCs which when requsted to restart, shut down. This only happens after installation of KL6. Has anyone else see this? I did a search on the forum but no hits.
Thx
Full Version: Shut Down instead of Restart
Which version/build of "KL6" have you installed on?
Which OSs are involved in?
Could you pls post a sysinfo log collected from one of those mentioned machines?
M
Which OSs are involved in?
Could you pls post a sysinfo log collected from one of those mentioned machines?
M
QUOTE(Heuristic @ 31.08.2009 10:18) 
We are seeing a number of PCs which when requsted to restart, shut down. This only happens after installation of KL6. Has anyone else see this? I did a search on the forum but no hits.
Thx
Thx
(sorry, quoted wrong forum post!)
Okay, I ran the system info tool as you requested.
We are using net agent 6.0.1710
And the av package is 6.0.3.837
OS is WinXP 32 bit, SP2 (some have SP3, same problem)
All are Lenovo ThinkCentres
and where's the log or the hyperlink to its parsed version? 
M
M
QUOTE(Heuristic @ 31.08.2009 10:18)
We are seeing a number of PCs which when requsted to restart, shut down. This only happens after installation of KL6. Has anyone else see this? I did a search on the forum but no hits.
Thx
Thx
Sorry, please see my other response!
QUOTE(Heuristic @ 31.08.2009 10:56)
(sorry, quoted wrong forum post!)
Okay, I ran the system info tool as you requested.
We are using net agent 6.0.1710
And the av package is 6.0.3.837
OS is WinXP 32 bit, SP2 (some have SP3, same problem)
All are Lenovo ThinkCentres
Okay, I ran the system info tool as you requested.
We are using net agent 6.0.1710
And the av package is 6.0.3.837
OS is WinXP 32 bit, SP2 (some have SP3, same problem)
All are Lenovo ThinkCentres
Crap! I hate being a newbie!
http://www.getsysteminfo.com/read.php?file...4148a3193fff41a Does that work for you?
well:
1) C:\WINDOWS\system32\xWD35bgnd.exe" looks like a malware....(you also have a reference in the registry, LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)
2) xrxzipui.exe: again, it's a malware
Check the Unknown tab and you will see what might be bad...
M
1) C:\WINDOWS\system32\xWD35bgnd.exe" looks like a malware....(you also have a reference in the registry, LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)
2) xrxzipui.exe: again, it's a malware
Check the Unknown tab and you will see what might be bad...
M
QUOTE(mastropizza @ 31.08.2009 11:09)
well:
1) C:\WINDOWS\system32\xWD35bgnd.exe" looks like a malware....(you also have a reference in the registry, LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)
2) xrxzipui.exe: again, it's a malware
Check the Unknown tab and you will see what might be bad...
M
1) C:\WINDOWS\system32\xWD35bgnd.exe" looks like a malware....(you also have a reference in the registry, LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)
2) xrxzipui.exe: again, it's a malware
Check the Unknown tab and you will see what might be bad...
M
Okay, so is KL supposed to kill these little nasties ? The machine has not yet had a full scan at this point....
QUOTE(mastropizza @ 31.08.2009 11:09)
well:
1) C:\WINDOWS\system32\xWD35bgnd.exe" looks like a malware....(you also have a reference in the registry, LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)
2) xrxzipui.exe: again, it's a malware
Check the Unknown tab and you will see what might be bad...
M
1) C:\WINDOWS\system32\xWD35bgnd.exe" looks like a malware....(you also have a reference in the registry, LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run)
2) xrxzipui.exe: again, it's a malware
Check the Unknown tab and you will see what might be bad...
M
xrxzipui.exe is Xerox software which we have installed... can't find much info on the other one. Good test for Kaspersky I guess...
sorry for xrxzipui.exe.... 
If KAV does not detect any malware, you can try to send xWD35bgnd.exe (zipped and psw-protected) to newvirus@kaspersky.com....KL guys will check it
M
If KAV does not detect any malware, you can try to send xWD35bgnd.exe (zipped and psw-protected) to newvirus@kaspersky.com....KL guys will check it
M
QUOTE(mastropizza @ 31.08.2009 11:32)
sorry for xrxzipui.exe....
If KAV does not detect any malware, you can try to send xWD35bgnd.exe (zipped and psw-protected) to newvirus@kaspersky.com....KL guys will check it
M
If KAV does not detect any malware, you can try to send xWD35bgnd.exe (zipped and psw-protected) to newvirus@kaspersky.com....KL guys will check it
M
Thanks.
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