Help - Search - Members
Full Version: Distributor Problem
Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
BWV
Hi,

One of your distributors are not pushing your products quite well. I'm from the Philippines and we having been using Kaspersky Open Space Security for one year already. Two weeks has passed already but our order was not yet served by one of your distributors - iSecure Networks Incorporated. The license has already expired and we have been left unprotected for days already. Spam mails started coming in because the KAV Mail Monitor is no longer functioning. Please help us resolve this problem with your distributor. They are not responding to our supplier's mails and so I have e-mailed them myself and brought this up to you Kaspersky to deal with them.

Hoping to get a favorable response from you.

Bryan
kaspersky_novirus
May I know whats the feedback of your distributor on your actual license?

QUOTE(BWV @ 11.08.2009 11:27) *
Hi,

One of your distributors are not pushing your products quite well. I'm from the Philippines and we having been using Kaspersky Open Space Security for one year already. Two weeks has passed already but our order was not yet served by one of your distributors - iSecure Networks Incorporated. The license has already expired and we have been left unprotected for days already. Spam mails started coming in because the KAV Mail Monitor is no longer functioning. Please help us resolve this problem with your distributor. They are not responding to our supplier's mails and so I have e-mailed them myself and brought this up to you Kaspersky to deal with them.

Hoping to get a favorable response from you.

Bryan

BWV
Our supplier's been e-mailing them and i even try to call them but they are not responding.
kaspersky_novirus
May I know who is your local supplier if you dont mind?
How many license do you requested from your kav distributor?


QUOTE(BWV @ 11.08.2009 13:19) *
Our supplier's been e-mailing them and i even try to call them but they are not responding.

BWV
Accent Micro Technologies Inc. for 80 Licenses

QUOTE(kaspersky_novirus @ 11.08.2009 08:42) *
May I know who is your local supplier if you dont mind?
How many license do you requested from your kav distributor?

wicked
May I know what openspace security package are you using and what is the name of your company? b_punk.gif
zysset
Are you endcustomer or partner?
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.