Hi

I recently purchased kaspersky Business space security. When i install the (File server exe) on the server running sbs 2003 R2 it goes to a blue screen. And gives me hardware malfunction contact vendor error. Any help is highly appreciated.

Regards

Please post systeminfo here.

Is there an another virus scanner installed? When comes the BSOD, after reboot?

Thx for the reply. Tis is a new box i have just installed SBS 2003 R2. The BSOD comes immedialty when i press next(folder selection) in the kaspersky installation screen.

Thx

Hello.

Can you please provide currently existing install log (%temp%) ?

Thx again

Ihave attached the log. Iam installing from the CD provided in the box.

What is the product you are trying to install?

The best way is to download the latest version from Kaspersky.

Iam trying to do that and their site is damn slow. i have a dsl 4mb it shows me 1hr and 15 mins. will keep u guys updated. Long night ahead i think. I dint have these issues with eset which i have in 4 other places. wanted to try KAV let me hold my comments till i try all possibilities.

thx again for the reply

Hi

I downloaded the latest version that again gives me BSOD. system halted call your hardware vedor message. Any immediate help is highly appreciated.

Please run systeminfo I posted before.

check if kl-install.log exists

Hi
getsysinfo hangs in obtaining list of accounts information for more than 15 mins.

Try GSI3.0 instead of 4.0

to Mr.dawinci no kl-install.log.

Hi
here is the sysinfo log

Hi all

I could do with some help please

Is it a 32 or 64 bit system?

If it´s a 64bit system it looks for me that HP Remote Support SWM is running on your server.

Try to contact the local Kaspersky Office.

Hi
Thx for the info.Is it that i contact the reseller(KAV does not have an off in malaysia i Think)

Thx again

Hi

Its not a 64 bit system

Thx all guys

The issue was solved by local tech support. They asked me to install enterprise edition instead of windows file server its up and running.

thanks again