Hi,

I have recently moved to Kaspersky and have successfully installed the Administration Kit and pushed the agent and KAV workstation product to my workstations. All workstations are in 1 group with 1 workstation policy applied to all. I'm having problems with email notification for alerts and events. I understand there are 3 places where notifications can be configured;

1. Properties of Admin Kit (These were unticked (off) by default and have never been ticked)
2. Policy properties > Events tab
3. Policy properties > Settings > Service > Advanced

Originally when I setup the workstation policy, I ticked all the boxes for email notifications on the Events tab. I then ticked all the boxes for email notification under Settings > Services > Advanced.

My two problems:

1. I quickly realised that I was getting two notifications for every event or alert. So I went back into the policy and removed all the notifications from the Events tab. However, I am still getting two notifications. I have forced the enforcement of the policy to all workstations.

2. I wanted to untick selected notifications from sending an email, for example "signatures are out of date". I went to my policy and under Settings > Service > Advanced, made my changes and clicked Apply. I confirmed the policy was forced out to all clients. However, although some notifications appear unticked in the policy, they were still showing as ticked on my PC. The only way I have managed to force this to my workstations was by locking the notifications with the padlock. Is this a bug, or by design?

many thanks.

Mike.