Hi!

I tried to install Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2004/2006 Standard Edition on ISA 2006 and got an error:

operation: Registering Web Filter failed. Error Code: c0040357

and after that all the services of ISA stopped. I had to enable them manually.

I followed the Administrators' Guide.

Thanks!

Please specify the name and version of Kaspersky product for example Kaspersky Anti-Virus for Windows Workstations 6.0.3.837.
And please attach here the report file of GetSystemInfo utility, upload that file on http://support.kaspersky.fr/getsysteminfo/ and post the link of that report here.

Could you please provide installation logs?

Clicking GetSystemInfo Utility link that you provided is giving:

"Page not found
Page you requested not found
Please find the required page using the links on home or use search (the search form is in the upper part of each page).

If you came to this page by a tab, refresh it, if you came here by a link – please let us know about this malfunction and we will correct it.

We will be grateful if you write to us and help us to improve with your recommendations."


Kaspersky Anti-Virus 6.0.3.837 is already installed on isa server.

I tried to install "Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2004/2006 Standard Edition" to scan my web traffice and got the error.


Thanks!

Hello.

Try http://www.getsysteminfo.com/ instead... link provided by phr3nic is correct and should redirect you to this page. Anyway.

Create sysinfo report, upload it to getsysteminfo.com and provide link here. Furthermore cleanup %temp% folder and start installation again. Attach "kav4isa.log".

regards,
dawinci

Very interested in response to this. We are seeing the same behavior.

Very interested in logfiles