Hi
i have Kasper sky 6.0 and have a network of about 45 Pc's or so . My Admin Kit server doesn't update from the internet . there are no port blocking it nor any file wall is installed . Last update i received is of 11th July and after that nothing . Even workstations are not updating Infact i tried to update work stations directly from internet also but they don't receive anything after 11th july .

Please help

Hatim

Please have a look, if the Updatetask for the Administration Kit is still present in the 'global tasks'.

yes its present .
I have also manually tried doing Download updates .The process completes but the updates are of 11th only .
i again ran update from work station . even there the process completes but date shows of 11th july

Hatim

Is there any alternative way i can updae from the Internet . i mean VIA offiline udates method or any Kasperky Ftps

Please provide logs of the Administration Kit update task as described here: http://support.kaspersky.com/ak6mp1/mainte...3238870#updater

You could use the retranslation / updater tool to get updates and let the clients update via network share: http://support.kaspersky.com/faq/?qid=208279986

It gives an error " Administration Server could not retrieve updates".

I just started getting this error, also. The event log says it started a few days ago, but I just noticed that the admin kit is not updating.

Please attach more details of error, check in Global Task, right click, option results and tell us the description of fail.

Status Time Registration time Description

Failed Monday, July 13, 2009 10:37:00 AM Monday, July 13, 2009 10:37:03 AM Transport level error communicating with 'http://127.0.0.1:3532': timeout expired.

Failed Monday, July 13, 2009 10:00:41 AM Monday, July 13, 2009 10:00:44 AM Authentication failed. ConnectionName - '1093;Updater;1.0.0.0;TNxJ45dGpZKcFbQtu4cdO3', Client - '1093;klprcp-Proxy;1.0.0.0;7Wus95MGy7KjxyNygoJzj2'. (#1266-0)

Failed Monday, July 13, 2009 9:09:00 AM Monday, July 13, 2009 9:09:04 AM Authentication failed. ConnectionName - '1093;Updater;1.0.0.0;TNxJ45dGpZKcFbQtu4cdO3', Client - '1093;klprcp-Proxy;1.0.0.0;TtMT8ei+kn4iL+Mgcpu363'. (#1266-0)

Failed Monday, July 13, 2009 8:46:26 AM Monday, July 13, 2009 8:46:30 AM Authentication failed. ConnectionName - '1093;Updater;1.0.0.0;TNxJ45dGpZKcFbQtu4cdO3', Client - '1093;klprcp-Proxy;1.0.0.0;OFOwMcLWN_adlWcuvTmBk3'. (#1266-0)

Try to delete the content of Updates in klshare folder then try to run the update thru admin kit.
If your using firewall allow kav admin ip address to use Service Any and add port 13000 for troubleshooting purposes.

Thanks