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throwman
KAK 6.0.1710, KAV 6.0.3.837

I have email notifications set up through policy, but they aren't working like I expected. I thought that the notifications would be sent from the server when the clients check in, but it seems that they are being sent directly from the client. Should I set up notifications through the administration server instead (right-click admin server -> Properties -> Notification)? Or do these two settings work in concert with each other? Thanks.
throwman
Bump.

I thought this would have at least gotten a RTFM reply by now. I need to know if there's a way to make the email notifications come from the server after the clients have checked in. Please let me know if any further information is needed or if I need to be more specific. Thanks.
Tybilly
RTFM ! biggrin.gif

Seriously, you can set notifications on the Administration Servers but these notifications will also be sent directly when the corresponding event occurs, from the server this time.
Anyway it's better to configure this feature on the server than on each client computers, moreover you can limit the number of emails sent in a certain time and also change the content of the notification with customized macros.

throwman
Thanks for the reply, but I'm still having trouble understanding exactly how to set up email notifications to work how I want them to. Perhaps it would help if I explain my environment and how I would like the notifications to work.

I have the firewall opened up to allow communication between the clients and the KAK when laptops go off of the corporate LAN to another network. Every 15 minutes, the clients check in with the KAK and update the database with any new events. At that point, I would like the KAK to send email notifications containing any detected items or any other information I specified when I set up notifications through the KAV policy. Instead, the notification is trying to be sent directly from the client. This isn't possible because the mail server is internal to the corporate network. The server email notification settings are confusing because they do not contain all of the individual options (checkboxes) for what should and shouldn't be sent like the KAV policy settings do. Do I have to set up both KAK and KAV email notification settings a certain way to be able to accomplish this?

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Thanks
Helmut
No you must configure only the setting in AdminKit. The clients are getting this settings over the policy.
throwman
Ok, I figured it out. I had to go into the policy properties -> events tab and set notifications there. Then, I had to go to the settings tab -> service -> advanced and remove all of the email notifications settings there. I didn't realize until now that there are THREE completely separate areas to set notifcations:

1. Right-click admin server -> properties -> Notification tab
2. Double-click policy -> Events tab
3. Double-click policy -> Settings tab -> Service (drop-down list) -> Advanced -> Email Settings

This may seem obvious to some but it was not to me.
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