any one know how to solve this issue

please find out the attachment file

thanks

Just delete away all files that generated in C:\Documents and Settings\All Users\Application Data\Kaspersky Lab and leave AVP6 in there.
Then try to update manually again.
Good Luck

Is this the first time? If so, it can happen occasionally...

If you are seeing this after every boot, create a GetSystemInfo log and send it to support....
http://www.getsysteminfo.com/

And where's the getsysteminfo report, Reload asked for?

If you want to be helped by users of this forum, read their suggestions and recommendations carefully and provide the information you're asked for.

If not, the threads will be closed...

Dear Sir,
i am trying to upload getsysteminfo report

this Error Upload failed. The file was larger than the available space

thanks

Then create getsysteminfo as mentioned here, upload that txt-file to the parser and provide the link to there report here in the thread.

http://forum.kaspersky.com/index.php?act=P...mp;qpid=1017456

Dear sir,

please visit this URL

http://www.getsysteminfo.com/read.php?file...cf8f2084f119e30


issue is "avp.exe - Application Error"
The instruction at 0x00000001 referenced memory at 0x00000001. The memory could not be "read"

click ok to terminate program
click cancel to debug the problem

and Previous application launch failed.

Your prompt action will be highly appreciated in this regard

thanks

Dear sir,
i hope you provide us best solution this issue

thanks

Have you tried to reinstall the product again?

Please provide installation-logfiles as described here.

Furthermore you can disable errormessage if av protection is running:

Change string MinShowDumpVer to value 0xffffffff (hex) in windows registry:
32bit: HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab\AVP6\settings
64bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\AVP6\settings