When KIS 2009 finds a virus in an email, it asks me to whether to quarantine, delete or skip and if I tell it to quarantine or delete it saps all system resources until the machine is rebooted. This happens on a fairly regular basis but not every time. The process using the resources is avp.exe and the system slows down to the point where it can take 5-15 minutes to even close a window, with much thrashing. The system is 32-bit Vista with 2MB RAM and this is the only time it behaves this way. The email client is TheBat! and the protocol is POP3. When this happens it generally takes me about an hour to get all my apps shut down as well as the OS and when I power up again everything is normal (till the next trojan arrives in email). Anyone know of a fix for this?
I've seen other posts which mention a similar behavior (slow down and massive system resource usage) but mine is not random - this only happens after a trojan email is intercepted. It behaves very much like a memory leak.
On a related note, I can't seem to find a way to tell KIS to just delete (or quarantine) the trojan emails by default - it seems to insist on asking me everytime, which is disruptive. Anyone know if it is possible to set a default action?
Thanks!