Hi

We run KAV 7.0.0.125 on all our machines in the office and I am having trouble with several of them detecting rpcnet from the system32 folder being detected as a heur.generic.trojan.

Having looked into this file - it seems that it is part of Computrace Tracking software, therefore I don't want to remove it, in fact - as far as I am aware if it is deleted by KAV it just reappears after reboot.

So first question - how do I stop this file being constantly highlighted as a virus?

Also, slightly more worryingly at least one of the machines doesn't have the computrace software installed, so is this file an actual virus?

Any help would be appreciated

Thanks
hutchie

You are using a Home User Product. Please post your question there.

It could be a false positive.

Send this file to nevirus@kaspersky.com for analyzing.

OK thanks - as we are a small business I thought I was in the right place - sorry! Do I need to repost or move this thread?

Do you mean send the rpcnet file to Kaspersky?

It´s ok so.

Yes send this file to Kaspersky as a password protected zip-file. Write this password into the mail. You will get an answer in a very short time.