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Kaspersky Lab Forum > English User Forum > Protection for Small and Medium Businesses
mconstant
Most of the machines in my company are running .830 of the Workstation. I am trying to get them up to .837. If I try installing the new version without removing the old one Proactive Defense doesn't get installed. Proactive Defense is disabled exact Application Activity Analyzer. This doesn't happen if the machine doesn't have the previous version of Kaspersky installed. Everything installs fine then. I have looked at the package and Proactive Defense is definitely checked to install.
Vitaly Belyakov
QUOTE(mconstant @ 22.05.2009 20:48) *
Most of the machines in my company are running .830 of the Workstation. I am trying to get them up to .837. If I try installing the new version without removing the old one Proactive Defense doesn't get installed. Proactive Defense is disabled exact Application Activity Analyzer. This doesn't happen if the machine doesn't have the previous version of Kaspersky installed. Everything installs fine then. I have looked at the package and Proactive Defense is definitely checked to install.


It's impossible to add some components remotely without reinstall. You must create new installation package, new group installation task with unchecked "do not install application if it is already installed".
mconstant
QUOTE(Vitaly Belyakov @ 22.05.2009 13:13) *
It's impossible to add some components remotely without reinstall. You must create new installation package, new group installation task with unchecked "do not install application if it is already installed".

I am not trying to add a component. On the .830 version I have proactive defense installed on all systems. Just some parts are disabled. When I install .837 it some how removes the proactive defense part.
phr3n1c
QUOTE(mconstant @ 22.05.2009 20:38) *
I am not trying to add a component. On the .830 version I have proactive defense installed on all systems. Just some parts are disabled. When I install .837 it some how removes the proactive defense part.

Does this even happen, if you try to install the .837 locally or does ist just happen on remote installation?
Please create installlog as described in article http://support.kaspersky.com/faq/?qid=193239284 when you install locally.
mconstant
QUOTE(phr3n1c @ 23.05.2009 01:47) *
Does this even happen, if you try to install the .837 locally or does ist just happen on remote installation?
Please create installlog as described in article http://support.kaspersky.com/faq/?qid=193239284 when you install locally.

Sorry it took me so long to respond. I have tried installing locally and that actually works fine.
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