Kaspersky Lab Forum > Anti Theft Error

stratis11

29.04.2009 22:40

I am using KAV 7 for my Sony Ericsson X1 with Windows mobile 6.1 Pro and I was testin the sms Block feature. When i sent an sms at my device to test the feature i got an error report that the application tmail.exe crashed and a report has been prepared to be sent at microsoft. I could read the sms on my device (with the code displayed) but most important the device wasn't blocked.
After that when i would receive any sms i would get the same crash error, i had to turn off the anti theft feature and do a soft reset to correct the problem. Any idea what has caused the problem?
Sorry if a similar issue has been reported previously but i could not run a search due to flood control on the forum.
Stratis

Viktor

30.04.2009 10:16

QUOTE(stratis11 @ 29.04.2009 23:40)

I am using KAV 7 for my Sony Ericsson X1 with Windows mobile 6.1 Pro and I was testin the sms Block feature. When i sent an sms at my device to test the feature i got an error report that the application tmail.exe crashed and a report has been prepared to be sent at microsoft. I could read the sms on my device (with the code displayed) but most important the device wasn't blocked.
After that when i would receive any sms i would get the same crash error, i had to turn off the anti theft feature and do a soft reset to correct the problem. Any idea what has caused the problem?
Sorry if a similar issue has been reported previously but i could not run a search due to flood control on the forum.
Stratis

What version of KMS do you use?

stratis11

30.04.2009 14:32

I am using 7.0.1.37 which I think its the latest and with all updates installed.

nextlab

15.08.2009 11:48

QUOTE(stratis11 @ 30.04.2009 15:32)

I am using 7.0.1.37 which I think its the latest and with all updates installed.

did you get a solution with the latest update?

Cheers,
GG