Hello All,

This is my very first post here.

I have deployed the Kaspersky Exchange module 2003 on my active\passive 2003 exchange cluster. Everything seems to be working correctly except one minor issue.

For some reason, when internal users email pdf files internally in the company, Kaspersky detects the attachment as corrupted and deletes the email. It does not store it in the Backup Storage like its suppossed to. I also have created an
exception not to scan internal mail and also one not to scan pdf files, but to no avail ?///?????.

Has anyone else experienced such an issue ?

Thanks
Colin

For analysing this problem we need
- Report from utility Getsysteminfo.exe
- C:\Program Files\Kaspersky Lab\Kaspersky Security for Microsoft Exchange Server\logs\ kavscmesrvDatet.log all logging components need to switch on (Debug) level.
- Configuration file C:\Program Files\Kaspersky Lab\Kaspersky Security for Microsoft Exchange Server\ kavscmesrv.conf
- system.evt, application.evt Event viewer
- Sample of mail in .eml format (add it to archive)

Where do I upload this information to ?

There, or in another file-hostig sites. Or create a report to technical support service.