One of my Servers Cant Get Updates From Administration Kit and get this Log :


Update
------
Update size: 5.6 KB
Traffic: 26.5 KB
Transfer rate: 1.89 Kb/s
Start time: 2009/03/28 11:24:04 ق.ظ
Duration: 00:01:02
Finish time: 2009/03/28 11:25:06 ق.ظ


Events
------
Event Object Name Time Traffic
----- ----------- ---- -------
Update task started 2009/03/28 11:24:04 ق.ظ
Update source is selected Kaspersky Administration Kit 2009/03/28 11:24:04 ق.ظ
File download started index/6/u0607g.xml.dif 2009/03/28 11:24:04 ق.ظ
Connection failed, physical error Kaspersky Administration Kit 2009/03/28 11:24:34 ق.ظ
Creating the list of files to download 2009/03/28 11:24:34 ق.ظ
DNS name resolved 213.206.94.83 dnl-01.geo.kaspersky.com 2009/03/28 11:24:52 ق.ظ
Update source is selected http://dnl-01.geo.kaspersky.com/ 2009/03/28 11:24:55 ق.ظ
File download started index/6/u0607g.xml.dif 2009/03/28 11:24:55 ق.ظ
File downloaded index/6/u0607g.xml.dif 2009/03/28 11:24:56 ق.ظ 1.2 KB
File download started AutoPatches/kav6/kav6-0607g.xml.dif 2009/03/28 11:24:58 ق.ظ
File downloaded AutoPatches/kav6/kav6-0607g.xml.dif 2009/03/28 11:24:58 ق.ظ 25 bytes
File download started AutoPatches/kav6/kav6-0607g.xml.klz 2009/03/28 11:24:58 ق.ظ
File downloaded AutoPatches/kav6/kav6-0607g.xml.klz 2009/03/28 11:25:00 ق.ظ 4.4 KB
File download started diffs/AutoPatches/kav6/6.0.3.830/avpgs.ppl.vdj 2009/03/28 11:25:02 ق.ظ
File download started AutoPatches/kav6/6.0.3.830/avpgs.ppl 2009/03/28 11:25:03 ق.ظ
File downloaded AutoPatches/kav6/6.0.3.830/avpgs.ppl 2009/03/28 11:25:04 ق.ظ 20.9 KB
Invalid file signature http://dnl-01.geo.kaspersky.com/AutoPatche...3.830/avpgs.ppl 2009/03/28 11:25:04 ق.ظ
Error updating component Program modules 2009/03/28 11:25:04 ق.ظ
Installing downloaded files 2009/03/28 11:25:04 ق.ظ
Update task completed 2009/03/28 11:25:06 ق.ظ
Task completed Not all components were updated 2009/03/28 11:25:06 ق.ظ


Settings
--------
Parameter Value
--------- -----
Run mode Manually
FTP passive mode Yes
Connection timeout 60 sec
Use proxy server Automatically detect the proxy server settings (exclude local addresses)
Rescan Quarantine Yes
Region Autodetection
Update application modules Yes


Also on Admin-Kit Cant Synchronize This Server getting this message : " Can not synchronize host setting now . Operation will be completed when host becomes availeble on the network . "

Both Servers have Connected with a switch and do ping each other .

Please execute the klnagchk.exe in the commandline in the folder where the network agent is installed (usually c:\program files\kaspersky lab\networkagent) and post the results here. Furthermore create systeminfo as described here of administration kit server and on the server effected.

Result of klnagchk.exe is :

Starting utility 'klnagchk'...
Checking command line options...OK
Initializing basic libraries...OK
Current host is RESEARCH\ZEUS


Reading the settings...OK
Settings verification...OK
Network Agent settings:
Administration Server address: 'security.Research.net'
Use SSL connection: 1
Numbers of the Administration server SSL ports: '13000'
Numbers of the Administration server ports: '14000'
Administration Server certificate: available
Use proxy server: 0
Open UDP port: 1
Numbers of UDP ports: '15000'
Synchronization period, min.: 15
Connection timeout, sec.: 30
Send/receive timeout, sec.: 180

Attempt to connect to the Administration server...Transport level error in proce
ss of communication with 'http://security.Research.net:13000': timeout period is
expired
Full error information:
Transport level error in process of communication with 'http://security.Research
.net:13000': timeout period is expired

Error information: 1255/0 (Error was occured in trasnport layer. Error code - '0
'.), O:\CS AdminKit\development2\transport\trf\socket\transfersocket.cpp, 435

Attempt to connect to the Network Agent...OK
Administration Agent is running
Receiving the Network Agent's statistical data...OK
Network Agent's statistical data:
Total number of synchronization requests: 1
The number of successful synchronization requests: 1
Total number of synchronizations: 1
The number of successful syncrhonizations: 1
Date/time of the last request for synchronization:2009/03/28 05:46:57 ق.ظ GMT (2
009/03/28 09:16:57 ق.ظ)


Deinitializing basic libraries...OK

And there are both admin-kit and client logs . thanks for helping me ...

At first try to change the Servername to IP-Address:

C:\Programme\Kaspersky Lab\NetworkAgent\klmover.exe -address xxx.xxx.xxx.xxx and start klnagchg.exe again.

For your failure with "invalid file signature" read this.

At last I got my own answer . My client have ISA Firewall control and i just allow ports number 13000 and 14... on both direction TCP and UDP . Connection was established and updates run correctly .

thanks for attention