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> Kaspersky keeps crashing
Mavuri
post 12.12.2008 10:17
Post #1


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Posts: 1
Joined: 11.12.2008




I have installed the latest version of Kaspersky. I have already installed one user license on my laptop and it is running perfectly fine. I have trouble with my installation on the desktop.

I have tried uninstalling and re-installing but again the same issue. I keep getting the Microsoft error - Please tell Microsoft about this problem - Send, Dont send

I am attaching the details of the error as screen shot.

I get the problem while:
1. Kaspersky is running in the background
2. Updating to latest database
3. Uploading collected memory dump files

Please help!
Attached File(s)
Attached File  Kaspersky_Crash.JPG ( 52.65K ) Number of downloads: 21
 
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the-punisher
post 12.12.2008 11:13
Post #2


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Group: Members
Posts: 672
Joined: 6.09.2006




Try to reinstall Kaspesky and delete the whole data about kaspersky using KAV\KIS utility from Kaspersky Lab
Install the latest updates from Microsoft (WinXP SP3 if it XP or WindowsVista SP1 if it Vista)
Install Windows Installer 3.1 or higher


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Kaspersky Internet Security 2014 14.0.0.4651f


Intel i7 processor, Windows 8.1, Nvidia GeForce 650 TI OC , 4GB ram.
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harlan4096
post 12.12.2008 11:19
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Joined: 22.11.2005
From: Almería (Andalucía, Spain)




Generate GSI (getsysteminfo) and see if there are Incompatible software with K. in Your system, then uninstall/delete them., unsintall K., run a registry cleaner in Your system and reinstall K.

Regards.


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KIS2015 Beta Testing PC: Real System Windows 8.1 U1 Pro x64 K AMD Phenom 9500 Quad-Core Processor 2,20 Ghz K 4GB RAM DDR2 K AMD Radeon HD 5450

Guía Configuración KIS2014

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Visconti12
post 12.12.2008 16:17
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Posts: 3081
Joined: 5.06.2007
From: Spain




You better read this topic by Don to know how upgrade your Kaspersky correctly.


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PC1, PC2 & PC3: Windows 8.1 x64 * PC4 & PC5: Windows 7 x64 SP2
Normas del Foro * Crear GSI informe * Kaspersky Helpdesk
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