IPB

Welcome Guest ( Log In | Register )

2 Pages V   1 2 >  
Reply to this topicStart new topic
> BBC IPlayer
imoit
post 25.11.2008 06:52
Post #1


Newbie
*

Group: Members
Posts: 5
Joined: 25.11.2008




Is there resolution to the BBC Iplayer issue with Kaspersky 7.0.0.123? I mean other than uninstalling it or dropping the firewall level until its almost off? I've search the forums of several sites and I can't seem to find an answer to this question. I don't mean the BBC downloader, but instead just the flash player at http://www.bbc.co.uk/iplayer (it will only work for those with UK IP addresses). I don't have any other problems with any other media sites.

I can make Iplayer function, though I have to drop the firewall protection to loss - ie, let all programs do whatever they want with the exception of those on the block list, which is about as tidy as a scared herd of elephants in a pottery shop. Does anyone have a solution to this problem which doesn't leave me as wide open to attack as not having a firewall installed?

I am sick of not being able to watch TV online! Its a very hard application to recommend to ANY uk resident at the moment as the Iplayer is a very popular application here. Is there any resolution to this issue?

Thanks
Craig.
Go to the top of the page
 
+Quote Post
richbuff
post 25.11.2008 07:14
Post #2


Are You Kidding?
*****************

Group: Global moderators

Posts: 1000515
Joined: 14.06.2007




Welcome. The most recent thread on this issue appears to indicate that this is resolved by clean upgrading to current version; please clean upgrade, as you are using a very old build of the previous version. Instructions, download link and tips, see: http://forum.kaspersky.com/index.php?showtopic=67812


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
Go to the top of the page
 
+Quote Post
imoit
post 26.11.2008 04:50
Post #3


Newbie
*

Group: Members
Posts: 5
Joined: 25.11.2008




QUOTE(richbuff @ 25.11.2008 07:14) *
Welcome. The most recent thread on this issue appears to indicate that this is resolved by clean upgrading to current version; please clean upgrade, as you are using a very old build of the previous version. Instructions, download link and tips, see: http://forum.kaspersky.com/index.php?showtopic=67812


No, that doesn't solve the problem for my version (7.0.0.123) of the software unfortunately. An update from Kaspersky broken the BBC Iplayer and you'd normally expect a software vendor to fix it. Isn't that normal? Is upgrading to version 8 (2009), free since I have several months of my current license left?
Go to the top of the page
 
+Quote Post
richbuff
post 26.11.2008 05:14
Post #4


Are You Kidding?
*****************

Group: Global moderators

Posts: 1000515
Joined: 14.06.2007




Absolutely free. Please click the link and follow the instructions to do a clean upgrade. Activate with your current Activation Code.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
Go to the top of the page
 
+Quote Post
rickster24
post 27.11.2008 23:55
Post #5


Newbie
*

Group: Members
Posts: 1
Joined: 27.11.2008




Same issue here........Kasperskey internet security 2009 version 8.0.0.506......trial version

I saw the reviews for kasperskey, so I throught I'll try it

I can't believe iplayer (ukonly) does not work out of the box!
http://www.bbc.co.uk/iplayer/

A work around I found is - disable security - start iplayer - enable security

How do I get to work normally (white list)???

Many thanks for your time

Rick
Go to the top of the page
 
+Quote Post
Oldjim
post 28.11.2008 00:58
Post #6


Advanced Member V
*******

Group: Gold beta testers
Posts: 1198
Joined: 23.10.2005




Just checked and it works without problem on build 454 and 506
Can you check if Kontiki is in trusted

This post has been edited by Oldjim: 28.11.2008 00:59
Go to the top of the page
 
+Quote Post
imoit
post 2.12.2008 03:37
Post #7


Newbie
*

Group: Members
Posts: 5
Joined: 25.11.2008




QUOTE(Oldjim @ 28.11.2008 00:58) *
Just checked and it works without problem on build 454 and 506
Can you check if Kontiki is in trusted



Kontiki is not installed for the web player. That is only installed when you install the P2P software for downloading programmes as opposed to streaming them. Thus currently its impossible to solve this problem without upgrading to 2009, which I cannot do.

The thing that annoys me is that the iplayer has been working up to the point that Kaspersky did a "upgrade" and then it stopped working. Then they say upgrade again. Its free, but its going to be a complete nightmare to do. Cheers!

This post has been edited by imoit: 2.12.2008 03:38
Go to the top of the page
 
+Quote Post
imoit
post 2.12.2008 06:56
Post #8


Newbie
*

Group: Members
Posts: 5
Joined: 25.11.2008




QUOTE(rickster24 @ 27.11.2008 23:55) *
Same issue here........Kasperskey internet security 2009 version 8.0.0.506......trial version
I saw the reviews for kasperskey, so I throught I'll try it

I can't believe iplayer (ukonly) does not work out of the box!
http://www.bbc.co.uk/iplayer/

A work around I found is - disable security - start iplayer - enable security

How do I get to work normally (white list)???
Many thanks for your time

Rick


I tried this, but unfortunately Kaspersky proceeds to hang for 5 minutes whilst pausing protection and then the browser crashes when restarting protection. It seems to me that this issue hasn't been fixed at all, so telling anyone to upgrade is a complete waste of time. Kaspersky is affectively not UK friendly as it doesn't work with the most popular service in the UK. Its a very poor show indeed.

This post has been edited by imoit: 2.12.2008 06:57
Go to the top of the page
 
+Quote Post
Killhippie
post 2.12.2008 09:34
Post #9


Advanced Member III
*****

Group: Members
Posts: 583
Joined: 3.01.2007
From: United Kingdom




QUOTE(imoit @ 2.12.2008 03:56) *
I tried this, but unfortunately Kaspersky proceeds to hang for 5 minutes whilst pausing protection and then the browser crashes when restarting protection. It seems to me that this issue hasn't been fixed at all, so telling anyone to upgrade is a complete waste of time. Kaspersky is affectively not UK friendly as it doesn't work with the most popular service in the UK. Its a very poor show indeed.
Kaspersky works fine for the BBC I player for me, no problem whatsoever even using high quality and i'm using the latest build 506, there used to be issues but that seem s to have been sorted for some months now, maybe you should use the Kaspersky uninstaller tool and reinstall because honestly I have zero issues with it, making a GSI report (http://forum.kaspersky.com/index.php?showtopic=915) may help as well in case your network drivers need updating, oh and I live in the UK. smile.gif

This post has been edited by Killhippie: 2.12.2008 09:42
Go to the top of the page
 
+Quote Post
Paul Liverpool
post 2.12.2008 13:31
Post #10


Newbie
*

Group: Members
Posts: 2
Joined: 2.12.2008
From: Liverpool UK




Just updated to Kasperskey internet security 2009 version 8.0.0.506............... BBC iplayer will play BBCRadio 5, but no other BBC radio station. All worked fine untill around November 23 or so. dash1.gif
Go to the top of the page
 
+Quote Post
garethjjones
post 2.12.2008 17:16
Post #11


Newbie
*

Group: Members
Posts: 4
Joined: 9.11.2008




QUOTE(Paul Liverpool @ 2.12.2008 10:31) *
Just updated to Kasperskey internet security 2009 version 8.0.0.506............... BBC iplayer will play BBCRadio 5, but no other BBC radio station. All worked fine untill around November 23 or so. dash1.gif


I had the same problem ahving just instaled the trial versio - thinking of witching from Norton to KIS.

Radio 4 wouldn't work. Then switched to radio 5 then back to Radio 4 - now I'm listening to the archers. I've also got everthing else enabled including Proactive defense.

I've stopped the radio console and restarted and it now seems to work comsistently
Go to the top of the page
 
+Quote Post
CJ2
post 2.12.2008 17:22
Post #12


Advanced Member II
****

Group: Members
Posts: 257
Joined: 4.10.2008
From: England or Quebec




QUOTE(Paul Liverpool @ 2.12.2008 10:31) *
Just updated to Kasperskey internet security 2009 version 8.0.0.506............... BBC iplayer will play BBCRadio 5, but no other BBC radio station. All worked fine untill around November 23 or so. dash1.gif


They all work flawlessly for me using I.E7 and KIS 2009 build 506 , so not sure whats up, did you post a GSI ? smile.gif

This post has been edited by CJ2: 2.12.2008 17:32


--------------------
Running ....
Windows XP Pro SP3
Intel Core 2 Quad Q9300 1333FSB 6MB Cache Quad Core Core 64 Bit Processor
ASUS P5N-T Deluxe Motherboard
4GB DDR2 800MHz Dual Channel Ram
640GB (2 x 320GB) Serial ATA II Hard drive with 16MB Buffer
Dual Nvidia 8800GTX 1024MB PCI-E Graphics Running In SLI Mode
Go to the top of the page
 
+Quote Post
Killhippie
post 2.12.2008 21:43
Post #13


Advanced Member III
*****

Group: Members
Posts: 583
Joined: 3.01.2007
From: United Kingdom




QUOTE(CJ2 @ 2.12.2008 14:22) *
They all work flawlessly for me using I.E7 and KIS 2009 build 506 , so not sure whats up, did you post a GSI ? smile.gif

All work flawlessly here as well as suggested post a GSI log because it may be something else, I have no issue with Kaspersky and any of the BBCi content
Go to the top of the page
 
+Quote Post
bradavon
post 2.12.2008 23:47
Post #14


Advanced Member V
*******

Group: Members
Posts: 1165
Joined: 11.02.2007
From: South West, England




V2009 is significantly better, people really shouldn't still be running v7 anyway. If it still doesn't work in V2009 then that's different. Which btw www.bbc.co.uk/iplayer works fine for me.

Any particular programmes people should be testing with?

QUOTE(imoit @ 26.11.2008 02:50) *
An update from Kaspersky broken the BBC Iplayer and you'd normally expect a software vendor to fix it. Isn't that normal? Is upgrading to version 8 (2009), free since I have several months of my current license left?

They did. It's called Version 2009.
Go to the top of the page
 
+Quote Post
rowantree
post 3.12.2008 01:36
Post #15


Advanced Member II
****

Group: Members
Posts: 278
Joined: 12.12.2007
From: Scotlandshire




QUOTE(bradavon @ 2.12.2008 20:47) *
V2009 is significantly better, people really shouldn't still be running v7 anyway. If it still doesn't work in V2009 then that's different. Which btw www.bbc.co.uk/iplayer works fine for me.

Any particular programmes people should be testing with?
They did. It's called Version 2009.



Well, you all panicked (OK, slight exaggeration) me into go checking my PCs which were recently upped to 2009 from 7. BBC iPlayer works just fine. XP Home and XP Pro and I've tweaked hee haw (apart from the Word bug in a separate thread)...

Cheers,
Rowantree
Go to the top of the page
 
+Quote Post
Paul Liverpool
post 3.12.2008 20:15
Post #16


Newbie
*

Group: Members
Posts: 2
Joined: 2.12.2008
From: Liverpool UK




I can listen to BBC Radio if I pause kaspersky and restart kaspersky after starting the bbc radio console. By the way im using Kaspersky 2009 V 506 and Windows Vista. Radio 5 works ok all the time ???

Help any one....


Paul...
Go to the top of the page
 
+Quote Post
Ceekay
post 11.12.2008 15:46
Post #17


Newbie
*

Group: Members
Posts: 1
Joined: 29.06.2007




QUOTE(Paul Liverpool @ 3.12.2008 18:15) *
I can listen to BBC Radio if I pause kaspersky and restart kaspersky after starting the bbc radio console. By the way im using Kaspersky 2009 V 506 and Windows Vista. Radio 5 works ok all the time ???

Help any one....
Paul...


I am also having exactly the same problem. I've upgraded to 2009. I don't want to keep pausing. Any solutions please Kaspersky? This only happens on my Vista machine, my XP is fine.
Go to the top of the page
 
+Quote Post
stouffer
post 13.12.2008 12:49
Post #18


Newbie
*

Group: Members
Posts: 1
Joined: 13.12.2008




Same problem here. KIS 2009 (version 8.0.0.357).

The iPlayer flash player starts up then hangs, the only way to get it going again is to pause protection then restart it. iPlayer has worked fine for me until now.

mad.gif
Go to the top of the page
 
+Quote Post
sW_
post 13.12.2008 16:48
Post #19


Member
**

Group: Members
Posts: 23
Joined: 19.04.2008




Ive had the same problem with iplayer and sometimes youtube freezing wen a video had finished, youtube freezing hasnt happened in a while but ive been able to use iplayer for a month or 2.

http://forum.kaspersky.com/index.php?showt...amp;hl=freezing

made a thread a while ago about it adn posted my gsi log, no one replied so i presume it was ok
Go to the top of the page
 
+Quote Post
sohan
post 14.12.2008 03:49
Post #20


Newbie
*

Group: Members
Posts: 1
Joined: 14.12.2008




I just upgraded to 8.0.0.506 and Kaspersky still blocks BBC Iplayer for some reason. This is becoming a real real pain and it needs to be sorted out asap. I'm getting really annoyed with Kaspersky.

Someone please find out what the problem is and a fix for it.

Thanks
Go to the top of the page
 
+Quote Post

2 Pages V   1 2 >
Reply to this topicStart new topic

 



Lo-Fi Version Time is now: 29.11.2014 10:18