Cannot Install KAV Server W2K3, Cannot install KAV server as it thinks Trend is still installed Options

[Excaliba]

Hi

New to Kaspersky products so be gentle please!!!

I am installing KAV products onto an SBS2003 server. This was protected by Trend SMB.

Before installing, all of the Trend applications were removed and the server restarted

Then I tried to install KAV server - this failed saying Trend was still installed! Have checked all of Trend support and gone through all of the uninstalling checks.

Tried to install it again - same error.

To make sure I had email protection I have installed Exchange application and this is working.

Does anyone know what the problem is?

Thanks Julian

[seslmis]

You need to delete Trendmicro folders & registry manually before install KAVFS

[Excaliba]

Hi

Yes I have done all of that and there is nothing left...

Been through about 6 procedures and still it falls over.

I have installed the Security system, so exchange is protected from viruses and spam, but it is the server that I need to get protected now.

Any other idea's?

[Helmut]

Please try to unistall Trend with this tool msicuu2 from Microsoft.

[Excaliba]

Thanks for the recommendation - I have already run this and there is nothing left for Trend :-(

[wicked]

try to delete all files in your system drive:\Program Files\InstallShield Installation Information folder (folder is hidden), and run the installation again.

[darqtanian]

or if you have an admin kit, you can create a tasks about de-installation of Trend.

[kulich]

Please write exact name of incompatible software which was found and shown by Kasper.

[bundit.se]

try to delete all files in your system drive:\Program Files\InstallShield Installation Information folder (folder is hidden), and run the installation again.

Great WORK! Thank you.

[layzeboy]

"try to delete all files in your system drive:\Program Files\InstallShield Installation Information folder (folder is hidden), and run the installation again."


solved the same prob for me thank you wicked!!!

[vtxracerGR]

You can try running the setup exe through cmd and at the end of the command add /pSKIPPRODUCTCHECK=1
This will disable product check.
ex. in my pc
C:\Documents and Settings\All Users\Application Data\Kaspersky Lab Setup Files\Kaspersky Internet Security 2010 9.0.0.459\English\setup.exe/pSKIPPRODUCTCHECK=1

It worked for kis 2010 but it can work for every kaspersky setup file.

This post has been edited by vtxracerGR: 24.06.2009 19:33