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> [Merged] False Positive...explorer.exe?, Worm.Win32.Huhk.c
Baz^^
post 20.12.2007 01:49
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Follow these instructions: http://forum.kaspersky.com/index.php?showt...st&p=503423

Then reboot, and you should have your explorer.exe and taskbar back.


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ahassiotis
post 20.12.2007 01:49
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QUOTE(MAPKOBKA^^ @ 19.12.2007 22:12) *
If you have no icons/taskbar/menus/etc, you can try to restore explorer as follows:
Open task manager (CTRL+SHIFT+ESC)
click on file- New task (run)

[attachment=42629:K_1.JPG]

In the box that pops up, type in the path to your kaspersky installation and avp.exe,

[attachment=42630:K_2.JPG]

so for example, mine is located at

C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe

Replace the \Kaspersky Anti-Virus 7.0\ with whatever version you are runnning, so for example, it could be
\Kaspersky Anti-Virus 6.0\
\Kaspersky Internet Security 6.0\
\Kaspersky Internet Security 7.0\


Click OK (you will have to repeat this process once more if you have disabled Kaspersky from starting up with Windows, to bring up the Kaspersky interface)
Kaspersky main window should pop open

Now, restore from the Kaspersky "backup" which can be accessed via "reports and data files" tab - backup

[attachment=42631:K_3.JPG]


Explanation of the backup tab:

Version 6- http://support.kaspersky.com/faq/?qid=198984858
Version 7- http://support.kaspersky.com/faq/?qid=208279413



Hi,

During the above procedure I try to run avp.exe, which has already been running anyway since my computer booted and I don't get the Kaspersky interface!! I am stuck!!
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Fred
post 20.12.2007 01:53
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Hi MAPKOBKA^^,
A train ? where ? wink.gif
Ok, I return to my bed.

Bye Fred


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Timodinho
post 20.12.2007 01:53
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Nothing happens if I press CTRL + ALT + DEL
Even that false virus got that stuck
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Whizard
post 20.12.2007 01:55
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Are you sure you have the right path?


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Baz^^
post 20.12.2007 01:55
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If it is windows vista use CTRL+SHIFT+ESC


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Baz (Volunteer Moderator aka I don't work for Kaspersky ;)
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Timodinho
post 20.12.2007 01:56
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its xp, I know the CTRL+ALT+DEL thing but now it wont work :S
lol already spending 2hours on this
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Whizard
post 20.12.2007 01:58
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QUOTE(Timodinho @ 19.12.2007 17:56) *
its xp, I know the CTRL+ALT+DEL thing but now it wont work :S
lol already spending 2hours on this

Its CTRL+SHIFT+ESC

This post has been edited by Whizard: 20.12.2007 01:59


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Curb
post 20.12.2007 01:58
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Thanks, I had this same warning. Nice to here it was a false positive. If there is a way maybe try to get this post googlized, because I was looking for this forever until I thought maybe i should check my virus vendors forums.
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Timodinho
post 20.12.2007 02:00
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QUOTE(Whizard @ 19.12.2007 23:58) *
Its CTRL+SHIFT+ESC

I have windows XP...
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JasonX
post 20.12.2007 02:03
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The another way to restore deleted explorer.exe in Windows XP is to restore it from the installation CD Windows XP. Boot from inst. CD and press R 'Repair'. In command line enter 'expand (CD DRIVE*):\i386\explorer.ex_ c:\windows' This expands the original compressed file explorer.ex_ to system folder . Then enter 'exit' and press Enter. PC reboots and starts the system.

* CD DRIVE is letter of the drive with the installation of Windows XP.

*** If you don't know what letter is your CD drive, enter in command line 'dir D:' then 'dir E:'.... etc. If you get list of files and folders from installation CD W XP, it is the right drive... rolleyes.gif

This post has been edited by JasonX: 20.12.2007 02:12
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Baz^^
post 20.12.2007 02:05
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That can work too, but it will restore the original, unpatched explorer.exe that is not up to date. I am not sure what effect that would have on a system.


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Baz (Volunteer Moderator aka I don't work for Kaspersky ;)
)

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Baz^^
post 20.12.2007 02:06
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QUOTE(Timodinho @ 19.12.2007 23:00) *
I have windows XP...



Will work for xp too.


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Baz (Volunteer Moderator aka I don't work for Kaspersky ;)
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topov
post 20.12.2007 02:06
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supercool.gif

Hi All,
Newbie to Kaspersky

My PC has been throwing wobblies (IE keeps trying to connect or work offline)
Had AVG, SpyBot and ZoneAlarm installed.

Have uninstalled all the above to try to use Kaspersky to try and find the culprit as files kept getting moved to Virus Vault (infected with Lop virus???)

Couldn't see how to remove but spoke to a colleague who said to try Kaspersky.

Well on installation & download of updates tonight I am getting the;

Virus
Worm.Win32.Huhk.c

Luckily checked this forum so haven't deleted the explorer.exe (however still waiting for it to find Lop Virus)

Anyone seen Lop virus and know the cure?
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Mattx230
post 20.12.2007 02:07
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o man this was really scared me to!. i had all my friends callin me and i didnt know what to say!! mad.gif . but now i see its fixed in the update smile.gif. GJ KASPERSKY extremely fast response time KEEP IT UP cool.gif
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Baz^^
post 20.12.2007 02:09
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Hi guys, please try to update now, the fix should have been pushed out through the updater.

Clear your "detected" tab entries, and it shouldn't bug you about those files again.


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Baz (Volunteer Moderator aka I don't work for Kaspersky ;)
)

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Roymond
post 20.12.2007 02:09
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I'm having the exact same problem. Stuck in a loop of booting and detecting the virus / false positive in explorer.exe will skipping do any harm deleting just perpetuates the problem. Have we dgot this problem from a kaspersky update?
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NylonMan
post 20.12.2007 02:10
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What is a "false positive"?
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Baz^^
post 20.12.2007 02:10
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The problem should be fixed if you update Kaspersky now.


Do not delete explorer.exe


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Kind Regards,

Baz (Volunteer Moderator aka I don't work for Kaspersky ;)
)

Get 10% off all Kaspersky products!
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Timodinho
post 20.12.2007 02:12
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I'm updating... Should the problem be over if the update is over ?
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