 Tally accounting software not running |
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 10.05.2007 17:50
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#1
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Advanced Member  Group: Members Posts: 152 Joined: 13.03.2007  |
Hi,
I have installed Tally accounting software. Earlier when I was using another AV, than it was working great. but today I check with KIS 7 and KIS 6, this software is not working. Is there any solution for it ? -------------------- Protected by: Kaspersky Internet Security
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10.05.2007 17:59
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#2
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 True legend Group: Moderators Posts: 52487 Joined: 28.01.2006 From: Timisoara, Romania |
Hello
try adding it to the trusted applications lsit in the threats and exclusions section with all 4 options checked. -------------------- |
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10.05.2007 22:03
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#3
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Advanced Member Group: Members Posts: 152 Joined: 13.03.2007 |
I did, but still not working.
QUOTE(lucianbara @ 10.05.2007 20:29) Hello
try adding it to the trusted applications lsit in the threats and exclusions section with all 4 options checked.  -------------------- Protected by: Kaspersky Internet Security
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10.05.2007 22:11
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#4
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True legend Group: Moderators Posts: 52487 Joined: 28.01.2006 From: Timisoara, Romania |
what's the error message you are getting?
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10.05.2007 22:20
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#5
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Advanced Member Group: Members Posts: 152 Joined: 13.03.2007 |
there is no error, when I click on icon, its not opening.
But when I am installing this software, few pop up come to screen that few files are password protected. QUOTE(lucianbara @ 11.05.2007 00:41) what's the error message you are getting?
This post has been edited by ankupan: 10.05.2007 22:23 -------------------- Protected by: Kaspersky Internet Security
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10.05.2007 22:30
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#6
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True legend Group: Moderators Posts: 52487 Joined: 28.01.2006 From: Timisoara, Romania |
that's not a problem.
did you get any popups which required interaction (allow/deny) did you allowed everything? does it work with kis exited? -------------------- |
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11.05.2007 02:02
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#7
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 Posting guru Group: Gold beta testers Posts: 3574 Joined: 8.05.2005 |
If you have allowed all popups to the program, and not said no. I would look at 2 things first.
1. Firewall may be blocking the attempt to activate. If it times out before the popup for permissions happens it will go no futher. A lot of software can do this. Does it work with the firewall on low setting (below training mode) ? http://apnitally.blogspot.com/2006/10/gett...with-tally.html 2. Look at the packet filtering, and allow loopback for tcp/udp If these 2 items don't help, you may need to look at the rules, which Lucian is asking. Maybe you inadvertadily blocked something by mistake ? -------------------- Box 1: ASUS M2N32 SLI deluxe (wireless-disabled), AMD 64 AM2-X2 4200, Nvidia 7900GT-256MB PCI-E, 2GB ram, 2 x 150GB WD raptors (onboard raid0), 1 x 400GB WD Sata;
O/S - Dual boot 32-bit Win7 Enterprise, build 7600, XP Pro Sp3 Box 2: MSI 865PE-Neo2-P, Intel P4-HT 2.8GHz, Nvidia FX5500-256MB AGP, 1GB ram, 1 x Seagate Barracuda 120GB IDE; O/S - 32-bit XP Home, Sp3 The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke |
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11.05.2007 08:57
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#8
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 Advanced Member Group: Gold beta testers Posts: 998 Joined: 11.07.2005 From: ::::: Dronten ::::: The Netherlands |
Or try to run the program the first time without KiS running to install the license key from the internet, once that is done start KiS again.
-------------------- There is no place like 127.0.0.1
www.kaspersky.com || forum.kaspersky.com www.kaspersky.nl || forum.kaspersky.nl www.kasperskyclub.com || forum.kasperskyclub.com ftp.kaspersky.com/pub || ftp.kaspersky.com/devbuilds |
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11.05.2007 12:24
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#9
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Advanced Member Group: Members Posts: 152 Joined: 13.03.2007 |
When I exit from KIS, still Tally is not working.
But when I uninstall KIS and again I installed Tally and its working !! After tally installation (KIS was uninstalled), I run tally several times and now I have installed KIS, again its stopped to work. I think, Tally is having few password protected files and KIS is blocking them. Now how to enable them ? -------------------- Protected by: Kaspersky Internet Security
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11.05.2007 12:41
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#10
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True legend Group: Moderators Posts: 52487 Joined: 28.01.2006 From: Timisoara, Romania |
hello
no, kis doesn't block password protected files. enable compatibility mdoe under settings->protection and reboot. -------------------- |
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11.05.2007 13:49
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#11
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Member Group: Members Posts: 20 Joined: 17.01.2006 |
Hello,
KIS 6.0 will work with licensed Tally Accounting software. Regards Mathew |
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11.05.2007 13:57
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#12
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Advanced Member Group: Members Posts: 152 Joined: 13.03.2007 |
Hi,
now Internet is not working and I am reinstalling every thing from scratch. -------------------- Protected by: Kaspersky Internet Security
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14.05.2007 13:05
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#13
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Advanced Member Group: Members Posts: 152 Joined: 13.03.2007 |
After formatting I have installed NOD32 + Comodo and Tally is working excellent.
I think, some problem with KIS only. ( I am having three years subscription). -------------------- Protected by: Kaspersky Internet Security
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14.05.2007 13:55
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#14
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Posting guru Group: Gold beta testers Posts: 3574 Joined: 8.05.2005 |
QUOTE(ankupan @ 14.05.2007 18:05) After formatting I have installed NOD32 + Comodo and Tally is working excellent. I think, some problem with KIS only. ( I am having three years subscription). Sorry to hear it won't work, maybe ask a few questions about what it might be. What was the system like before the format happened. Did you think of trying all the software again, it may run ? Did you try a repair of Windows ? Or a sytem file integrety check - SFC from microsoft ? What ports does this software use, would have it in the trusted, and don't scan networking of the software, may it have worked then ? What else is running at startup, does turning others off, or uninstalling, reinstalling a few other startup programs help ? Temp/ Prefetch folders, and the sort, is anything left over that could be hindering it ? -------------------- Box 1: ASUS M2N32 SLI deluxe (wireless-disabled), AMD 64 AM2-X2 4200, Nvidia 7900GT-256MB PCI-E, 2GB ram, 2 x 150GB WD raptors (onboard raid0), 1 x 400GB WD Sata;
O/S - Dual boot 32-bit Win7 Enterprise, build 7600, XP Pro Sp3 Box 2: MSI 865PE-Neo2-P, Intel P4-HT 2.8GHz, Nvidia FX5500-256MB AGP, 1GB ram, 1 x Seagate Barracuda 120GB IDE; O/S - 32-bit XP Home, Sp3 The only thing necessary for the triumph of evil is for good men to do nothing - Edmund Burke |
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25.07.2007 17:42
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#15
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Advanced Member Group: Members Posts: 152 Joined: 13.03.2007 |
Hi,
I installed KIS 7.0.125 and try to open Tally but again same situation, its not opening ? Why so ? even I have added in trusted application also. -------------------- Protected by: Kaspersky Internet Security
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26.07.2007 00:37
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#16
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 Forum Elite Group: Moderators Posts: 6828 Joined: 6.04.2006 From: London |
Try to enable Compatability Mode as Lucian previously posted.
Edit: Just downloaded and installed Tally9 with no problems and also no PDM warnings. Can manage to open it upto the activation screen (because I donot have serial number) via the shortcut on desktop (linking to C:\Tally\tally9.exe). What version are you using... I tried with v9.1.3 from here: http://experts.tallysolutions.com/website/...oductLine=Tally WinXP SP2, KIS7.0.0.125 This post has been edited by dawgg: 26.07.2007 01:01 |
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26.07.2007 01:00
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#17
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 Professional Group: Moderators Posts: 17898 Joined: 19.11.2005 From: Toronto/Canada |
Please open a Support Ticket http://kaspersky.com/helpdesk
-------------------- Networking and Security Guru
~^Whizard^~ |
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