 Activation Code!!??, help |
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 6.05.2007 23:41
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#1
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Newbie  Group: Members Posts: 6 Joined: 27.02.2007  |
Hi,
I have a question regarding obtaining an activation code. I have contacted the tech support but haven't received a reply in days...I am hoping to have more luck here. I purchased the software for 2 years, now(few months later) I have a problem activating the firewall and anti-virus, error message reads: Activation Code has been entered incorrectly or system date is incorrect.Check system date settings... 
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7.05.2007 04:52
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#2
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 Professional Group: Moderators Posts: 17899 Joined: 19.11.2005 From: Toronto/Canada |
Please ensure your system date and time is correctly set as Kaspersky is very sensitive to incorrect setting. Also check your BIOS for the correct time and possibly replace a motherboard battery.
-------------------- Networking and Security Guru
~^Whizard^~ |
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7.05.2007 23:57
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#3
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Newbie Group: Members Posts: 6 Joined: 27.02.2007 |
I appreciate the advice, however it didn't solve my problem....I even changed the motherboard battery but I still get the same error message.
Any other possible advices? Much appreciated. |
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8.05.2007 00:01
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#4
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Wrestling Champion Group: Moderators Posts: 8026 Joined: 9.03.2007 From: London |
Have you tried creating a keyfile using your activationcode and applying that instead?
https://activation.kaspersky.com/ -------------------- Kind Regards,
Baz (Volunteer Moderator aka I don't work for Kaspersky ;)) Get 10% off all Kaspersky products! |
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8.05.2007 08:26
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#5
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 Global Moderator Group: Global moderators Posts: 25602 Joined: 7.04.2005 |
QUOTE(pavlovicb @ 7.05.2007 22:57) I appreciate the advice, however it didn't solve my problem....I even changed the motherboard battery but I still get the same error message. Any other possible advices? Much appreciated.  If your time/date is now correct you probably will have to do this to erase all bits: 1. Download KisKav6Remove.zip 2. Unpack the downloaded archive KisKav6Remove.zip to a folder, boot into safemode and run the file KisKav6Remove.exe. When the utility finishes its work, restart the computer in the normal mode. Only works if installed in the default c:\ location with windows! 3. Install Kaspersky again. Remember to download the latest version here. Oh & version 7.0 which you can upgrade to for free is not that far away so come back and check for that in a months time or so. -------------------- |
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 16.05.2007 10:02
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#6
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Newbie Group: Members Posts: 6 Joined: 27.02.2007 |
QUOTE(Don Pelotas @ 8.05.2007 08:26) If your time/date is now correct you probably will have to do this to erase all bits: 1. Download KisKav6Remove.zip 2. Unpack the downloaded archive KisKav6Remove.zip to a folder, boot into safemode and run the file KisKav6Remove.exe. When the utility finishes its work, restart the computer in the normal mode. Only works if installed in the default c:\ location with windows! 3. Install Kaspersky again. Remember to download the latest version here. Oh & version 7.0 which you can upgrade to for free is not that far away so come back and check for that in a months time or so. I finally got around to doing this. You're method of removal seemed to work fine. However now I'm receiving an error message saying that my Activation code is incorrect. How can I contact customer support in order to verify my account and get another code perhaps. |
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16.05.2007 14:09
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#7
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Global Moderator Group: Global moderators Posts: 25602 Joined: 7.04.2005 |
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