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> An error has occurred during installation of Microsoft.Net Framework 4.0, I am unable to install Kaspersky Anti- virus 2014
Andromedagrrl
post 3.02.2014 02:29
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I have uninstalled Kaspersky Internet Security 2013 and a McAfee Product that sneaked into my system.
Each time I try to install Kaspersky Anti-virus 2014 product I get message saying: An error has occurred during installation of Microsoft.Net Framework 4.0.
My GSI: http://www.getsysteminfo.com/read.php?file...14fa8f11dd6b932

Never had problems in the past with Kaspersky

Attached File(s)
Attached File  GetSystemInfo_MISSI_HP_Missi_2014_02_02_16_08_15.zip ( 117,07K ) Number of downloads: 17
 
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richbuff
post 3.02.2014 04:44
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Welcome. Uninstall Ask Toolbar and McAfee Security Scan > reboot.

Instead of installing from the installation CD, please download the installer, and use it to install.

Install instructions, installer download links and tips are located in the first, second and fourth Important topics. After you install version 2014, do a databases update > reboot.

Please see the small print that is located at the bottom of this message.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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bluesherwoody
post 13.02.2014 19:44
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I am running Vista and seem to have a similiar problem but it is saying .net framework v4.0.30319. While trying to get KIS 14 to open.
http://www.getsysteminfo.com/read.php?file...11eb9dcc13c23b2
Thanks supercool.gif
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rudger79
post 13.02.2014 20:33
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Welcome
QUOTE(bluesherwoody @ 13.02.2014 07:44) *
I am running Vista and seem to have a similiar problem but it is saying .net framework v4.0.30319. While trying to get KIS 14 to open.
http://www.getsysteminfo.com/read.php?file...11eb9dcc13c23b2
Thanks supercool.gif
Where is your Service Pack 2 for Vista? You need Vista Service Pack 2 and then all the other windows updates after SP2 is installed.

1. Clear your temp files, also cleat the ones located at C:/Windows/Temp http://support.kaspersky.com/general/various/1161
2. Uninstall Kaspersky, reboot.
3. Connect to windows update and download and install SP2 for windows vista. This can take some time and is best to do the service pack 2 with Kaspersky uninstalled.
4. Revisit the windows update and ensure that all important updates are installed as well as any optional updates to do with .netframework.
5. Once all the windows updates are installed, Please download the Kaspersky Internet Security 2014 installer from here: http://www.kaspersky.com/product-updates
Install from the downloaded installer. Reboot, update and reboot again.

Any better?


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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Andromedagrrl
post 5.04.2014 04:32
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QUOTE(richbuff @ 3.02.2014 04:44) *
Welcome. Uninstall Ask Toolbar and McAfee Security Scan > reboot.

Instead of installing from the installation CD, please download the installer, and use it to install.

Install instructions, installer download links and tips are located in the first, second and fourth Important topics. After you install version 2014, do a databases update > reboot.

Please see the small print that is located at the bottom of this message.



I have looked a few times for "IMPORTANT TOPICS" - have found few with documents, trial downloads and "getsystem" instructions, but nothing with and installer "download"..still frustrated.
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richbuff
post 5.04.2014 05:16
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A picture is worth 1024 words. Please click the small picture to make it bigger: Attached File  redder_all_cappier.PNG ( 12,14K ) Number of downloads: 32


Please re-review the small print that is located at the bottom of this message.



--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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Andromedagrrl
post 5.04.2014 14:54
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QUOTE(richbuff @ 5.04.2014 05:16) *
A picture is worth 1024 words. Please click the small picture to make it bigger: Attached File  redder_all_cappier.PNG ( 12,14K ) Number of downloads: 32


Please re-review the small print that is located at the bottom of this message.


Thanks so much Rich- I found the download fix and felt like b_punk.gif ; until download and update were done and I got "Cannot register activation code as a new code" - grr dash1.gif . Anyway- the pic was nice for the download and that worked. Any solutions for the latest dilemma?

Thanks,
Missi
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Andromedagrrl
post 5.04.2014 18:23
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QUOTE(Andromedagrrl @ 5.04.2014 14:54) *
DOH!!! Thanks so much Rich- I found the download fix and feels like b_punk.gif

Preciate ya hun,
Missi

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