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> Status: Databases are extremely out of date
No1dea
post 18.10.2013 12:00
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Using KIS on a Mac:
Immediately after updating, all other indications are that KIS HAS updated, but the Status line under Database Information states: " Databases are extremely out of date".

Why!? and how to rectify?
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Rodion Nagornov
post 18.10.2013 17:38
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Do you have the correct system date?
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No1dea
post 18.10.2013 23:02
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QUOTE(Rodion Nagornov @ 18.10.2013 13:38) *
Do you have the correct system date?

Yes, the system day and date on the Mac are correct.
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No1dea
post 19.10.2013 11:01
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QUOTE(No1dea @ 18.10.2013 19:02) *
Yes, the system day and date on the Mac are correct.

Correction: the Mac's system location, time zone, day, day and time are correct.
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No1dea
post 19.10.2013 23:27
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QUOTE(No1dea @ 19.10.2013 07:01) *
Correction: the Mac's system location, time zone, day, day and time are correct.

During the update, KIS status is displayed as "Databases are up to date" but as soon as the update is complete, whilst the "Database release" date is today, the status reverts to "Databases are extremely out of date".
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Rodion Nagornov
post 21.10.2013 18:16
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Do you have any third-party Firewalls?

Please submit Kaspersky Update report - http://support.kaspersky.com/8926
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Mac-Centric
post 21.10.2013 20:21
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QUOTE(No1dea @ 19.10.2013 14:27) *
During the update, KIS status is displayed as "Databases are up to date" but as soon as the update is complete, whilst the "Database release" date is today, the status reverts to "Databases are extremely out of date".



This has happened to me as well. When you upgrade the product to a new version, and then run the first update, you are notified that the update is completed, but then it also says "databases extremely out of date". What I found to correct that, is to reboot my computer. Once you do that, you get the prompt that all your databases are up to date.

It should say in the directions for how to upgrade your product, that a reboot is necessary.
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dobarrows
post 8.11.2013 20:58
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I have similar problem. After database update, database date shows today's date, but "extremely out of date" message appears. After reboot, the database shows date 05/27/2013.
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ss170986
post 11.12.2013 00:25
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Hi I am also having the same problem as well, I had kaspersky antivirus 2011 installed on my macbook which detected some form of adware and when I tried to disinfect the adware it wouldn't let me, and my computer was running so slow, so I thought i'd install kaspersky 2013 for mac, i did this but it didn't detect any adware and it keeps telling me my databases are extremely out of date even if I run an update it says up to date but then once the update finishes it immediately switches back to saying my databases are extremely out of date.
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Rodion Nagornov
post 11.12.2013 17:08
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Please download and install the latest version of Kaspersky Internet Security for Mac: http://products.kaspersky-labs.com/multila...pt-br_ru_sv.dmg

After successful installation activate Kaspersky Internet Security for Mac with your 20-symbol activation code.
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