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> PURE 3.0 recommends ignore virus, .
melmel
post 26.07.2013 18:04
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Hello,

My friend on Facebook liked a picture on a different site, and I clicked on it, not knowing that it contained virus. I usually don't do this, but it happened lol.

Anyway, I got Virus.DOS.Nuke.Deadpool and it recommended it ignore it. The virus is in the DataStore.ebd file but it is quarantined so I guess it's not dangerous?
I'm going to be gone for a month now, so is it safe to leave my computer like this? How can I remove the virus and should I freak out haha?


Got a HP computer Pavilion g6, if that helps in any way.


Thanks

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melmel
post 26.07.2013 18:15
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QUOTE(melmel @ 26.07.2013 15:05) *
Hello,

My friend on Facebook liked a picture on a different site, and I clicked on it, not knowing that it contained virus. I usually don't do this, but it happened lol.

Anyway, I got Virus.DOS.Nuke.Deadpool and it recommended it ignore it. The virus is in the DataStore.ebd file but it is quarantined so I guess it's not dangerous?
I'm going to be gone for a month now, so is it safe to leave my computer like this? How can I remove the virus and should I freak out haha?
Got a HP computer Pavilion g6, if that helps in any way.
Thanks



Getsysteminfo

http://www.getsysteminfo.com/read.php?file...a7df84203d6a551
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K59
post 26.07.2013 19:25
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Hello

Can you post a screenshot please...


--------------------
GSI : http://support.kaspersky.com/fr/general/gsi LABO : http://support.kaspersky.ru/virlab/helpdesk.html?LANG=fr AIDE KASPERSKY : http://boutique.kaspersky.fr/eptica_essm.html
PURGER LE REP. TEMP : http://support.kaspersky.com/general/various/1161

Prenez le temps d'écrire correctement, et je prendrai le temps de vous répondre correctement.
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melmel
post 26.07.2013 21:33
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QUOTE(K59 @ 26.07.2013 16:25) *
Hello

Can you post a screenshot please...




Attached File(s)
Attached File  3333.png ( 25,36K ) Number of downloads: 14
 
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K59
post 26.07.2013 22:28
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Hello,

Your file is in quarantine. Nothing to be afraid of..
I think that it is a file in touch with update of Windows.

I makes a research ...


--------------------
GSI : http://support.kaspersky.com/fr/general/gsi LABO : http://support.kaspersky.ru/virlab/helpdesk.html?LANG=fr AIDE KASPERSKY : http://boutique.kaspersky.fr/eptica_essm.html
PURGER LE REP. TEMP : http://support.kaspersky.com/general/various/1161

Prenez le temps d'écrire correctement, et je prendrai le temps de vous répondre correctement.
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melmel
post 26.07.2013 22:44
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QUOTE(K59 @ 26.07.2013 19:28) *
Hello,

Your file is in quarantine. Nothing to be afraid of..
I think that it is a file in touch with update of Windows.

I makes a research ...



Merci beaucoup smile.gif

Hopefully there is something I can do about it.
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K59
post 26.07.2013 23:31
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Hello,

The file " DataStore.edb " is a file of database which contains the history of the updates of Windows.

It is modified every time there is updated.

I looked at your GSI, you should clean "C:\Users\Robert\AppData\Local\Temp"

After, post a new GSI Please

Fred

This post has been edited by K59: 26.07.2013 23:38


--------------------
GSI : http://support.kaspersky.com/fr/general/gsi LABO : http://support.kaspersky.ru/virlab/helpdesk.html?LANG=fr AIDE KASPERSKY : http://boutique.kaspersky.fr/eptica_essm.html
PURGER LE REP. TEMP : http://support.kaspersky.com/general/various/1161

Prenez le temps d'écrire correctement, et je prendrai le temps de vous répondre correctement.
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melmel
post 27.07.2013 00:51
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QUOTE(K59 @ 26.07.2013 20:31) *
Hello,

The file " DataStore.edb " is a file of database which contains the history of the updates of Windows.

It is modified every time there is updated.

I looked at your GSI, you should clean "C:\Users\Robert\AppData\Local\Temp"

After, post a new GSI Please

Fred




I managed to delete all of the files except for FXSAPIDebugLogFile.txt, and its 0 bytes anyway, I think its for fax. It said it was open so I could not delete it, but I guess its not a big problem no?


http://www.getsysteminfo.com/read.php?file...11430304e501008
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rudger79
post 27.07.2013 00:59
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QUOTE(melmel @ 26.07.2013 12:51) *
I managed to delete all of the files except for FXSAPIDebugLogFile.txt,

That's normal, nothing to worry about.


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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K59
post 27.07.2013 01:14
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Your Computer…It's good.
[attachment=262586:Your_PC.JPG]

It will be necessary to make an update of Windows, check the presence of “DataBase.edb” and then, launch a scan of your machine…

Good Evening,… at tomorrow wink.gif


--------------------
GSI : http://support.kaspersky.com/fr/general/gsi LABO : http://support.kaspersky.ru/virlab/helpdesk.html?LANG=fr AIDE KASPERSKY : http://boutique.kaspersky.fr/eptica_essm.html
PURGER LE REP. TEMP : http://support.kaspersky.com/general/various/1161

Prenez le temps d'écrire correctement, et je prendrai le temps de vous répondre correctement.
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richbuff
post 27.07.2013 02:27
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Also,

If similar or same issue happens again:

Please post the full, complete detection details. Post screenshot of Reports > Detailed Report > Detected threats.
Right click the Detected bar, and insure Path is selected. Right click the Detected bar again and insure File is selected.
Then post the screenshot with columns widened to show full detected and name and object and path/location details.

How to take and post screenshot: PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or
png, Not bmp). When replying, Browse > click once to select file > Open > Upload > add reply.


And if it looks like it may be a false positive:

Please send full detection details to the Lab, instructions are located in point 1 of the third important topic located near the top of the Virus section of this forum. And here:
http://forum.kaspersky.com/index.php?showtopic=13881


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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