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> Tuvaro Threat, Tuvaro Malware
yjjason
post 19.05.2013 20:19
Post #1


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Joined: 19.05.2013




Recently my PC has been infected by Tuvaro, a browser hijacker which provides web, images and videos search.
My KIS 2013 can even detect nor clean it.
I am quite disappointed with Kaspersky.
I am looking forward a solution from Kaspersky on this matter. huh.gif
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Nikolay Arinchev
post 19.05.2013 20:36
Post #2


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Joined: 5.10.2009




Hi,

How did you figure out that your PC was infected if KIS didn`t detect the threat?

Could you please provide newvirus@kaspersky.com with a sample of this malware so it could be added to DB?


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richbuff
post 20.05.2013 03:53
Post #3


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From: currently: falling out of a kayak in the middle of the Mediterranean, near Kekova Island, Turkey




Because his browser is hijacked? smile.gif

In addition to what Nikolay Arinchev instructs in the post above,

After you send your sample to the Lab,

Settings > Advanced settings (cardboard box icon) > Threats and exclusions > Detection types > Settings > enable Other > ok>ok, and do a databases update > reboot,
then do a scan. After that, please uninstall any and all junk toolbars > reboot, and uninstall/disable any and all junk browser add-ons and extensions, then remove any and all junk
search providers in your browsers, then if need be, change your home page.

If still no go, please see: Kaspersky Lab Forum > English User Forum > Virus-related issues > the first Important topic. There, you will find instructions for logs.

Please see the small print that is located at the bottom of this message.



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Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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