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> Kaspersky Tablet Security For Galaxy Note 10.1, Kaspesky Hangs Freezes After Samsung Update
kojo+oi
post 25.02.2013 15:06
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Hello
I have a Samsung Galaxy Note 10.1.
I Installed Kaspersky Tablet Security version kts_10.2.29_en_4.apk.
It worked perfect till last Friday.

I updated The Galaxy Note 10.1 to:
Kernal Version 3.0.31-805288.
Build Number JZ054K.N8010XXUCMA8.

Kaspersky Tablet Security stopped working since the update from Samsung. unsure.gif
So i had to unistall Kaspersky. icon20.gif

Anyone else having same problem? dash1.gif

Sent request to Kaspersky, i am still waiting for reply. huh.gif

This post has been edited by kojo+oi: 25.02.2013 15:08


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Kaspersky Internet Security for Android http://support.kaspersky.com/11284
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kojo+oi
post 20.03.2013 18:28
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Kaspersky has not helped me with this security problem.
It's nearly a month now.
So i am annoyed that there is no response from Kaspersky support.
A week ago i had to Uninstall Kaspersky security of my Samsung Sll mobile also.
As i was having same issue as on the Samsung Tablet 10.1
What has made me angry also it's a paid product with no support.
I have decided that in the future i will never use any Kaspersky internet Security on any device.
I also have Kaspersky Internet Security installed on two computers when license expires i will not renew it.


dash1.gif


QUOTE(kojo+oi @ 25.02.2013 19:06) *
Hello
I have a Samsung Galaxy Note 10.1.
I Installed Kaspersky Tablet Security version kts_10.2.29_en_4.apk.
It worked perfect till last Friday.

I updated The Galaxy Note 10.1 to:
Kernal Version 3.0.31-805288.
Build Number JZ054K.N8010XXUCMA8.

Kaspersky Tablet Security stopped working since the update from Samsung. unsure.gif
So i had to unistall Kaspersky. icon20.gif

Anyone else having same problem? dash1.gif

Sent request to Kaspersky, i am still waiting for reply. huh.gif



--------------------
Kaspersky Internet Security for Android http://support.kaspersky.com/11284
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Years of education, solving tough problems, handling complex issues, yet we take a while standing before Glass Doors, thinking whether to Push or Pull.
Go to the top of the page
 
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harlan4096
post 20.03.2013 19:45
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Welcome.

Did You tried with the new versions of KTS for tablets:

http://products.kaspersky-labs.com/english...euser/ktablet2/

Regards.

This post has been edited by harlan4096: 20.03.2013 19:46


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Caos
post 20.03.2013 19:47
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Yes, try with the last version of Kts2, if the problem is not resolved the problem then you will open a support ticket in Kaspersky helpdesk?.

Regards

This post has been edited by Caos: 20.03.2013 19:50


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kojo+oi
post 4.04.2013 16:25
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QUOTE(Nick vn pro @ 4.04.2013 14:21) *
You should remove it and install again. Maybe it's working

hi did you read the post? it has been removed an re-installed month ago then i had to uninstall again

This post has been edited by kojo+oi: 4.04.2013 16:38


--------------------
Kaspersky Internet Security for Android http://support.kaspersky.com/11284
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Years of education, solving tough problems, handling complex issues, yet we take a while standing before Glass Doors, thinking whether to Push or Pull.
Go to the top of the page
 
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kojo+oi
post 4.04.2013 17:03
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From: Australia WA Perth




QUOTE(harlan4096 @ 20.03.2013 23:45) *
Welcome.

Did You tried with the new versions of KTS for tablets:

http://products.kaspersky-labs.com/english...euser/ktablet2/

Regards.


Hi thanks for reply.
I reinstalled this version kts_10.2.29_en-4apk on the 16/11/12, i had to unistall on the 20/02/13 as it did not work.

Do i try this version kts_10.5.45_en-au.apk ?>>for Samsung Galaxy Note 10.1. 3G

Do i use this same version kts_10.5.45_en-au.apk ?>>for Samsung Galaxy Note ll. 4G








--------------------
Kaspersky Internet Security for Android http://support.kaspersky.com/11284
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Years of education, solving tough problems, handling complex issues, yet we take a while standing before Glass Doors, thinking whether to Push or Pull.
Go to the top of the page
 
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kojo+oi
post 4.04.2013 17:07
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From: Australia WA Perth




QUOTE(Caos @ 20.03.2013 23:47) *
Yes, try with the last version of Kts2, if the problem is not resolved the problem then you will open a support ticket in Kaspersky helpdesk?.

Regards


Hi i sent a ticket in February 2013 but got no reply back,


--------------------
Kaspersky Internet Security for Android http://support.kaspersky.com/11284
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Years of education, solving tough problems, handling complex issues, yet we take a while standing before Glass Doors, thinking whether to Push or Pull.
Go to the top of the page
 
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harlan4096
post 4.04.2013 17:08
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Try and check smile.gif


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Testing System KIS4A 11.6.1.9 MR7 beta
: Sony Xperia S K JB 4.1.2


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kojo+oi
post 5.04.2013 04:37
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QUOTE(harlan4096 @ 4.04.2013 21:08) *
Try and check smile.gif


Hi thanks for reply.
I will try next few days. supercool.gif


--------------------
Kaspersky Internet Security for Android http://support.kaspersky.com/11284
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Years of education, solving tough problems, handling complex issues, yet we take a while standing before Glass Doors, thinking whether to Push or Pull.
Go to the top of the page
 
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kojo+oi
post 10.04.2013 15:18
Post #10


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supercool.gifThanks for replies the issues is now solved .


--------------------
Kaspersky Internet Security for Android http://support.kaspersky.com/11284
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Years of education, solving tough problems, handling complex issues, yet we take a while standing before Glass Doors, thinking whether to Push or Pull.
Go to the top of the page
 
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