Error when download update kaspersky 10

[Delio]

Hy Dear Please Help me.

When update database kaspersky administrator Server to the repositorry get message : an error occurred while connecting to the update source 'http://downloads3.kaspersky-labs.com:80

 

Please give the solution. Thx

Edited July 20, 2022 by Delio

[Guest #37]

Hi,

Please give more information: Kaspersky products and builds installed, S.O. and post full screenshot of the error.

Regards

 

[Delio]

Hi,

Kaspersky Product : Kaspersky security Center 10

S.O : Running on windows server 2012 R2

I have post Picture.

Regards

 

[Guest #37]

Hi,

Please upgrade KSC to a newer version.

Review: https://support.kaspersky.com/corporate/lifecycle#b2b.block3.ksc10

KSC v10 is End of support.

Regards

[Delio]

build by Me, 

Because, our Company just buy, and give to us, to install and Manage it.

[Delio]

if upgrade KSC, it's affect to license kaspersky or not, because License our License still

active from 12/20/2021 until 8/8/2023 ?

[Guest #37]

Hi,

While your license is active you can upgrade to any new products versions covered by your license type

For upgrade please review:

https://www.kaspersky.com/small-to-medium-business-security/downloads/endpoint?icid=gl_sup-site_trd_ona_oth__onl_b2b_klsupport_tri-dl____ksc___

https://support.kaspersky.com/KSC/13.2/en-US/6373.htm

Regards

[Delio]

Can Upgrade from kaspersky 10, to kaspersky 13?

 

Regards

[Guest #37]

Hi,

If you check my previous post:

Quote

https://support.kaspersky.com/KSC/13.2/en-US/6373.htm

Quote

You can install version 13.2 of Administration Server on a device that has an earlier version of Administration Server installed (starting from version 10 Service Pack 1). When upgrading to version 13.2, all data and settings from the previous version of Administration Server are preserved.

My personal recommendation is clean install, backup first always.

Is your decision.

Regards