IPB

Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Kespersky Internet Security 2013 Update problem, Internet Security 2013 Update issue
riyadh21
post 4.12.2012 19:23
Post #1


Newbie
*

Group: Members
Posts: 2
Joined: 4.12.2012




hi all,
I need an emergency help.
Recenly I bought KIS 2013 and install it without any error. when I try to update it, I have faced a lots of problem, it is not update.

Please help. Update history tels KDB file and engine.kdc or something like that is corrept and error updating

I will wait for your valuable reply.
http://www.getsysteminfo.com/read.php?file...9d715a8430c0368

/Riyadh
Attached File(s)
Attached File  GetSystemInfo_RIYADH_VAIO_Riyadh_2012_12_04_20_55_05.zip ( 202,64K ) Number of downloads: 5
Attached File  update_KIS_2013.jpg ( 42,45K ) Number of downloads: 23
 
Go to the top of the page
 
+Quote Post
dh27564
post 4.12.2012 19:59
Post #2


Posting guru
*************

Group: Members
Posts: 4685
Joined: 6.06.2009
From: KCLE




1. Make sure your system date & time are correct. If not, correct and try updating again.

2. Settings > Update Settings (Globe Icon) > Update Source > Proxy Server > Uncheck Proxy Server > OK > OK > Apply >OK

3. Settings > Advanced (cardboard box icon) > Appearance > enable Animate Taskbar Icon > OK

4. Attach update report. Upper right of Kaspersky window > Reports > Detailed Report > Update > Save (lower left) > attach it to your next post. If the file is too large to upload, then zip it (right click, send to > compressed zipped folder) and upload the zip.

Also, your GSI shows disk errors. Back up your data and run the CHKDSK utility: http://www.w7forums.com/use-chkdsk-check-disk-t448.html


--------------------
D. Henderson
Cleveland, Ohio USA
Go to the top of the page
 
+Quote Post
riyadh21
post 4.12.2012 22:49
Post #3


Newbie
*

Group: Members
Posts: 2
Joined: 4.12.2012




QUOTE(dh27564 @ 4.12.2012 21:59) *
1. Make sure your system date & time are correct. If not, correct and try updating again.

2. Settings > Update Settings (Globe Icon) > Update Source > Proxy Server > Uncheck Proxy Server > OK > OK > Apply >OK

3. Settings > Advanced (cardboard box icon) > Appearance > enable Animate Taskbar Icon > OK

4. Attach update report. Upper right of Kaspersky window > Reports > Detailed Report > Update > Save (lower left) > attach it to your next post. If the file is too large to upload, then zip it (right click, send to > compressed zipped folder) and upload the zip.

Also, your GSI shows disk errors. Back up your data and run the CHKDSK utility: http://www.w7forums.com/use-chkdsk-check-disk-t448.html


Hi,
Thanks a lot for your reply.
As you say, system date and time is ok. check HDD it is OK.
All instruction hasbeen completed

http://www.getsysteminfo.com/read.php?file...7007efc29943b19

please follow this link and update report

thanks a lot for your support.

Attached File(s)
Attached File  GetSystemInfo_RIYADH_VAIO_Riyadh_2012_12_05_00_41_43.zip ( 222,26K ) Number of downloads: 0
Attached File  update_report.zip ( 5,86K ) Number of downloads: 3
 
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic

 



Lo-Fi Version Time is now: 23.11.2014 07:21