IPB

Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> Can't turn on my Kaspersky Internet Security 2013
KiMie89
post 25.11.2012 04:24
Post #1


Newbie
*

Group: Members
Posts: 3
Joined: 25.11.2012




i have problem where i can't turn on my kaspersky at the action center.i've disabled my firewall and windows defender but still happening.when i tried to open it manually, it takes like forever (i've wait for 24hours) to wait for it to open but didn't work so i just restart my lappy and again the kaspersky still didn't work.and if i want to uninstall and reinstall it back, it takes like 12hours for it to uninstall.i've no idea why..hope someone really can help me.

p/s : i already check the kaspersky on msconfig.

here's the info about my lappy.
http://www.getsysteminfo.com/read.php?file...6eb0bacc378c422

and i also attached it.
dash1.gif

This post has been edited by KiMie89: 25.11.2012 04:28
Attached File(s)
Attached File  GetSystemInfo_KIMIE_VX7_KiMie_2012_11_25_07_57_26.zip ( 92.24K ) Number of downloads: 1
 
Go to the top of the page
 
+Quote Post
richbuff
post 25.11.2012 04:54
Post #2


Oldtimer
****************

Group: Moderators
Posts: 48517
Joined: 14.06.2007




Welcome. Where is Windows 7 Service Pack 1?

Uninstall Kaspersky > reboot > uninstall TuneUp Utilities 2013 > reboot > install Windows 7 Service Pack 1 > reboot, then please run the GetSystemInfo utility again, to create a new gsi report, and then please post the link to the new gsi report.

If your new report shows progress has been made, I will post instructions to re-install Kaspersky.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
Go to the top of the page
 
+Quote Post
KiMie89
post 25.11.2012 05:10
Post #3


Newbie
*

Group: Members
Posts: 3
Joined: 25.11.2012




ooo..thanks richbuff for the reply..i've jz tried to install hotfix b a few minutes ago which i read from some discussion here and also u wrote it too, voila! it works..thanks buddy..but is it ok if i juz merge the registry right away without uninstall the kis2013 first?right now it working flawlessly.
Go to the top of the page
 
+Quote Post
richbuff
post 25.11.2012 05:15
Post #4


Oldtimer
****************

Group: Moderators
Posts: 48517
Joined: 14.06.2007




You can do that.

Why no Windows Service pack 1? Gotta have it. Get it. Good.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
Go to the top of the page
 
+Quote Post
KiMie89
post 25.11.2012 07:45
Post #5


Newbie
*

Group: Members
Posts: 3
Joined: 25.11.2012




okiedokie..thanks btw. happy.gif happy.gif
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic

 



Lo-Fi Version Time is now: 26.07.2014 23:13