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> Kaspersky Does not Open
luna1234
post 5.10.2012 02:18
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Hello,

Every time I start my computer I get the message shown below and Kaspersky Internet Security does not open even when I go to the Start/All programs/Kaspersky.

Could you please help me. Thank you.



Windows Defender Message:
Application failed to initialize: 0x800106ba. A problem caused this program's service to stop. To start the service, restart your computer or search help and support for how to start a service manually.
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richbuff
post 5.10.2012 02:54
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Welcome. Please post your GetSystemInfo report link, instructions are located in the fifth (5th) Important topic.

Please see the small print that is located at the bottom of this message.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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luna1234
post 5.10.2012 03:23
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here is the link for the report.

http://www.getsysteminfo.com/read.php?file...86cdb6fa957c0a5


Thank you





QUOTE(luna1234 @ 5.10.2012 01:18) *
Hello,

Every time I start my computer I get the message shown below and Kaspersky Internet Security does not open even when I go to the Start/All programs/Kaspersky.

Could you please help me. Thank you.
Windows Defender Message:
Application failed to initialize: 0x800106ba. A problem caused this program's service to stop. To start the service, restart your computer or search help and support for how to start a service manually.

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richbuff
post 5.10.2012 04:09
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Are You Kidding?
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Group: Moderators
Posts: 1000228
Joined: 14.06.2007




You're welcome. Please disable Windows Defender: http://windows.microsoft.com/en-US/windows...ender-on-or-off

If Kaspersky still does not open, please un and re install Kaspersky: Uninstall Kaspersky > reboot > re install Kaspersky > reboot > do a databases update > reboot.

Any better?


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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luna1234
post 5.10.2012 04:40
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I turned windows defender off and it didn't work. I will try to re install kaspersky.


Thank you


QUOTE(richbuff @ 5.10.2012 03:09) *
You're welcome. Please disable Windows Defender: http://windows.microsoft.com/en-US/windows...ender-on-or-off

If Kaspersky still does not open, please un and re install Kaspersky: Uninstall Kaspersky > reboot > re install Kaspersky > reboot > do a databases update > reboot.

Any better?

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