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> update error
darzu
post 16.09.2012 16:32
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From: ARAD




I had noticed a loty of issues running update tasks, or i am receiving e-mails reporting License Agreement violated
I am running the latest versions of KES8 + Netagent9 and KSC9

Some of the errors unders the update task:

Event type: Task cannot be performed
Result: Unable to start tasks
Object: NT AUTHORITY\SYSTEM
Object\Name: SYSTEM
Size: 2 GB
Reason: Failed to receive file


Event type: Error in interaction with Kaspersky Security Center
Result: Failed to receive file


Failed to receive file


Event type: Not all components were updated
Result: Not all components were updated


Event type: Error updating component
Result: Error updating component
Object: BB2
Object\Path: BB2
Object\Name: BB2



Event type: Error updating component
Result: Error updating component
Object: WMUF
Object\Path: WMUF
Object\Name: WMUF




Event type: Error verifying application databases and modules
Result: Update files are corrupted
Object: bases/wmuf/wmuf.set
Object\Path: bases/wmuf/
Object\Name: wmuf.set


Can someone help me what should i do? I got a lot of these problems!!

Thanks

Ervin
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Karolis Surkus
post 17.09.2012 14:43
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Joined: 16.05.2012
From: Surrey, United Kingdom




QUOTE(darzu @ 16.09.2012 12:32) *
I had noticed a loty of issues running update tasks, or i am receiving e-mails reporting License Agreement violated
I am running the latest versions of KES8 + Netagent9 and KSC9

Some of the errors unders the update task:

Event type: Task cannot be performed
Result: Unable to start tasks
Object: NT AUTHORITY\SYSTEM
Object\Name: SYSTEM
Size: 2 GB
Reason: Failed to receive file
Event type: Error in interaction with Kaspersky Security Center
Result: Failed to receive file
Failed to receive file
Event type: Not all components were updated
Result: Not all components were updated
Event type: Error updating component
Result: Error updating component
Object: BB2
Object\Path: BB2
Object\Name: BB2
Event type: Error updating component
Result: Error updating component
Object: WMUF
Object\Path: WMUF
Object\Name: WMUF
Event type: Error verifying application databases and modules
Result: Update files are corrupted
Object: bases/wmuf/wmuf.set
Object\Path: bases/wmuf/
Object\Name: wmuf.set
Can someone help me what should i do? I got a lot of these problems!!

Thanks

Ervin


Hello Darzu,

I had similar issues with KLAVA updates,and rollback task did help me out. In worst case situation I had to reinstall Kaspersky or Network Agent, but that only happened once. So i would suggest to try to rollback the database, if that doesnt help then reinstall Network Agent with all of the patches.

Hopefully that will fix it.

Regards,

Karolis
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darzu
post 17.09.2012 15:17
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Joined: 25.02.2010
From: ARAD




QUOTE(Karolis Surkus @ 17.09.2012 12:43) *
Hello Darzu,

I had similar issues with KLAVA updates,and rollback task did help me out. In worst case situation I had to reinstall Kaspersky or Network Agent, but that only happened once. So i would suggest to try to rollback the database, if that doesnt help then reinstall Network Agent with all of the patches.

Hopefully that will fix it.

Regards,

Karolis


i will try to rollback the DB but after when it updates again will happen again?

Thanks

Ervin
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Karolis Surkus
post 18.09.2012 11:59
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Joined: 16.05.2012
From: Surrey, United Kingdom




QUOTE(darzu @ 17.09.2012 11:17) *
i will try to rollback the DB but after when it updates again will happen again?

Thanks

Ervin


Hopefully that wont happen again. It very rarely happen to me... But rolling back the database usually solves the issue.

Regards,

Karolis.
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darzu
post 18.09.2012 12:41
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Joined: 25.02.2010
From: ARAD




QUOTE(Karolis Surkus @ 18.09.2012 09:59) *
Hopefully that wont happen again. It very rarely happen to me... But rolling back the database usually solves the issue.

Regards,

Karolis.


i made the rollback on 1 pc, but i got a lot of these btw only to dont do a mistake to make the rollback from the KSC9 i create a task for a specific computer only and run it manually or there is a better way to do it? because i got about 50 computers with similar issues:(
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Karolis Surkus
post 18.09.2012 15:18
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Posts: 53
Joined: 16.05.2012
From: Surrey, United Kingdom




QUOTE(darzu @ 18.09.2012 08:41) *
i made the rollback on 1 pc, but i got a lot of these btw only to dont do a mistake to make the rollback from the KSC9 i create a task for a specific computer only and run it manually or there is a better way to do it? because i got about 50 computers with similar issues:(


In your case, i would create a task in "Tasks for Specific Computers" and then just add all the computers with the same error. Yes, that is a bit fiddly but it should work. Also i would suggest to do 10 at a time or 20ish at the time, just in case something might go wrong. smile.gif

Hope this will fix the issue for you.

Regards,

Karolis.
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george.h
post 18.09.2012 16:54
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Glad I'm not the only one seeing this daft error.....
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darzu
post 20.09.2012 17:57
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Posts: 127
Joined: 25.02.2010
From: ARAD




QUOTE(Karolis Surkus @ 18.09.2012 13:18) *
In your case, i would create a task in "Tasks for Specific Computers" and then just add all the computers with the same error. Yes, that is a bit fiddly but it should work. Also i would suggest to do 10 at a time or 20ish at the time, just in case something might go wrong. smile.gif

Hope this will fix the issue for you.

Regards,

Karolis.


First of i was not able to make a task for specific computers only for a folder (group ; OU or whatever) or only for 1 pc.
Today i faced the problem that i made a rollback all was ok, and made an update also with result complete succesfull but checking back in the events i see again the error message with the license violated etc.
So what this means i got problems with the license or what? This is the first machine what showed the same error after the rollback.

Ervin
Attached File(s)
Attached File  license.PNG ( 162,65K ) Number of downloads: 63
 
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darzu
post 15.12.2012 13:05
Post #9


Advanced Member I
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Group: Members
Posts: 127
Joined: 25.02.2010
From: ARAD




QUOTE(darzu @ 20.09.2012 15:57) *
First of i was not able to make a task for specific computers only for a folder (group ; OU or whatever) or only for 1 pc.
Today i faced the problem that i made a rollback all was ok, and made an update also with result complete succesfull but checking back in the events i see again the error message with the license violated etc.
So what this means i got problems with the license or what? This is the first machine what showed the same error after the rollback.

Ervin



i am full with update errors don't know what couls i do:

Event type: Error verifying application databases and modules
Result: Update files are corrupted
Object: bases/adbu/adbu.set
Object\Path: bases/adbu/
Object\Name: adbu.set
--------------------------------------------------------------------------------------
Event type: Error updating component
Result: Error updating component
Object: ADBU
Object\Path: ADBU
Object\Name: ADBU
--------------------------------------------------------------------------------------
Event type: Not all components were updated
Result: Not all components were updated

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darzu
post 7.01.2013 19:17
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Group: Members
Posts: 127
Joined: 25.02.2010
From: ARAD




QUOTE(darzu @ 15.12.2012 11:05) *
i am full with update errors don't know what couls i do:

Event type: Error verifying application databases and modules
Result: Update files are corrupted
Object: bases/adbu/adbu.set
Object\Path: bases/adbu/
Object\Name: adbu.set
--------------------------------------------------------------------------------------
Event type: Error updating component
Result: Error updating component
Object: ADBU
Object\Path: ADBU
Object\Name: ADBU
--------------------------------------------------------------------------------------
Event type: Not all components were updated
Result: Not all components were updated



Anyone can help with this issue please.

Thanks
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