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> can't update, update stuck at 15%
perkin
post 16.09.2012 11:12
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Attached File  update.txt ( 124.58K ) Number of downloads: 1
Hi, I installed kaspersky pure in my laptop a couple of weeks ago. Trying to update it but the update won't go further than 15%. I've already read similar posts where the recommendation was to go to settings etc, untick proxy server box etc. Did that, rebooted. Still exactly the same problem. Here's the report
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richbuff
post 16.09.2012 11:28
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Welcome. Reboot, then check system date/time correct, then Settings > Update > Update source > Proxy server > uncheck proxy server > ok>ok>ok.
And Settings > fourth icon (cardboard box) > Appearance > enable Animate taskbar icon > ok.

If still no go, attach the update report. Computer Protection button > upper right > Reports > lower right > Detailed report > lower left > Update Center > lower left > Save >
save it somewhere and attach it to your next post.


If the issue continues after that, then please post your GetSystemInfo report link, instructions are located in the fifth (5th) Important topic.

Please see the small print that is located at the bottom of this message.

The grey parts are already done. Please do the black parts.


--------------------
Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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