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> CD key doesn't work, brand new activation code is being rejected or declined
fezz10
post 10.09.2012 07:31
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Hello,
I tried installing my Kaspersky 2012 sealed in a box, and with a brand new activation code and it is being rejected! I wonder why this is happening.
can someone help me ?

Thank You
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rudger79
post 10.09.2012 07:54
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Welcome
QUOTE(fezz10 @ 9.09.2012 19:31) *
can someone help me?
Unfortunately not here on the user forum, only support can help. Please contact support: https://my.kaspersky.com/?logonSessionData=...en%2Findex.html


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richbuff
post 10.09.2012 08:17
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In addition to what rudger instructs in the post above,

What is the exact error message?

Insure system date/time is correct, and insure you are entering the code correctly. Watch for extra or missing hyphens, 5 vs S and such.


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