314 Days Remaining!, Something wrong with the License Options

[JEES]

Hello Everybody,

I used to have KIS Products for few years and the last License (KIS2012) I had just expired yesterday, 1st of august,2012, so as supposed I bought a new KIS2012 package and entered the activation code supplied with the package and KIS accepted it, but it says 314 Days remaining even though I just entered the code today and the License type's field say that the license is commercial for 1 computer for 365 days, so I don't know what went wrong, I'd appreciate any help from you guys.

Thanks in advance.

_{edit: all bold = Off.}

This post has been edited by richbuff: 3.08.2012 05:11

[Berny]

Hello,

Is your system date correct ?

[JEES]

Yes it is correct

[Berny]

Where did you buy the package ?

This post has been edited by Berny: 3.08.2012 00:39

[JEES]

On Wed, 18-7-2012

[Berny]

Did you buy online or boxed ?

[JEES]

Boxed, as in Package

[Berny]

Can we know the seller ?

[JEES]

I don't think it is possible since I am almost sure that there's no official seller in my city, or even my country, Iraq but this is the 4th year I, as well as two of my friends, buy KIS products from this shop.

[richbuff]

Official sources in Iraq are here: http://me.kaspersky.com/en/partners/buyoffline?country=iq

Beyond the bare-bones basics, such as check system date/time correct, and insure that the activation code is for that product, and insure the activation code is typed
in correctly, and do a databases update > reboot, and try un and re install > update databases > reboot, and click the "Update subscription status" button (if applicable); we can
not solve License/Activation errors on this forum. If your License/Activation issue is not easily resolvable, please contact Tech Support:
https://my.kaspersky.com/en/support/helpdesk or your subscription manager, as applicable.