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> Unable to log in
scottyboy235
post 8.05.2012 00:30
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Hello,

For some reason I am unable to log into the GSI website even although I possess a valid Kaspersky Lab Forum User account.

I uploaded the GSI file OK but when I try to view it by logging in, I get redirected back to the logon screen.

My original account was created >1 day ago, surely it should have been activated by now? Any ideas as to what is going wrong.

Thanks
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richbuff
post 8.05.2012 01:21
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GSI Account and KL Forum account are two different things. smile.gif

Please create Account in GSI, or click the small print that says analyze myself. smile.gif


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Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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scottyboy235
post 8.05.2012 01:55
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Now I had that thought originally and created a new account but no validation email was ever received.

So to doubly sure, I created another account and I still find myself waiting for a validation email.
(When creating the account, it asks for the email name ONCE only)

As a temp solution I re-ran GSI and viewed it as 'analyze myself'.
It's OK for a short term solution but doesn't let me review old GSI reports

Regards
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