 KMS9 has stopped loading, After 9 months use I can't access KMS9 |
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 5.05.2012 10:40
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#1
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Newbie  Group: Members Posts: 3 Joined: 5.05.2012  |
Hi,
I'm hoping someone here can help please. Within the past week KMS9 has stopped working on my phone. I have been using this application successfully for 9 months but now it has stopped working. The only way I noticed was on Thursday it stopped offering the option to add numbers to my black list when I was called by an unrecognised number. I am running on android and have been into applications to clear all data from KMS9. I have then reactivated using my activation code, but when I open the application it just hangs and states "KMS9 Loading" Any ideas please 
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7.05.2012 02:57
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#2
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 Kaspersky Fan I Group: Gold beta testers Posts: 1606 Joined: 16.02.2008 From: Thessaloniki, Greece |
Instead of clearing all data, have you tried to reinstall KMS?
-------------------- Mobile Phone: HTC Touch Pro -- Radio 1.17.25.09
Android: XDAndroid GBX0C 2.3.7 -- Kernel 2.6.27.46-01365-gc8b9a4c 27/2/2012 -- Kaspersky Mobile Security 9 MP5 Build 10.1.29 Windows Mobile: 6.5.X Rom Energy Series Titanium Build 21916 9/7/2011 Operating Systems: Fedora 17 KDE ---- Lubuntu 12.04 ---- Linux Mint 13 Cinnamon Internet Browsers: Google Chrome 24.0.1297.1 dev, Chromium 22.0.1229.94 |
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18.05.2012 22:23
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#3
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Newbie Group: Members Posts: 3 Joined: 5.05.2012 |
QUOTE(lapin @ 6.05.2012 22:57)  Instead of clearing all data, have you tried to reinstall KMS? Hi yes tried that and still not working. I get the screen to enter passcode, but then see KMS loading :-( |
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21.05.2012 23:44
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#4
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Kaspersky Fan I Group: Gold beta testers Posts: 1606 Joined: 16.02.2008 From: Thessaloniki, Greece |
QUOTE(mull1974 @ 18.05.2012 20:23) Hi yes tried that and still not working. I get the screen to enter passcode, but then see KMS loading :-( Are you sure, you did the reinstall properly? uninstall-reboot-install. Have you done any android update during that period that KMS stopped working? Also, do you install the latest version? (9.4.90) -------------------- Mobile Phone: HTC Touch Pro -- Radio 1.17.25.09
Android: XDAndroid GBX0C 2.3.7 -- Kernel 2.6.27.46-01365-gc8b9a4c 27/2/2012 -- Kaspersky Mobile Security 9 MP5 Build 10.1.29 Windows Mobile: 6.5.X Rom Energy Series Titanium Build 21916 9/7/2011 Operating Systems: Fedora 17 KDE ---- Lubuntu 12.04 ---- Linux Mint 13 Cinnamon Internet Browsers: Google Chrome 24.0.1297.1 dev, Chromium 22.0.1229.94 |
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22.05.2012 00:45
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#5
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Newbie Group: Members Posts: 3 Joined: 5.05.2012 |
Thanks Lapin I have now reinstalled from google play store and looks OK (lite version only).
I had two options to download the Lite version or pay £7.95 again. As I have already paid where do I enter my SKU code? Cheers |
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22.05.2012 02:01
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#6
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Kaspersky Fan I Group: Gold beta testers Posts: 1606 Joined: 16.02.2008 From: Thessaloniki, Greece |
QUOTE(mull1974 @ 21.05.2012 22:45) Thanks Lapin I have now reinstalled from google play store and looks OK (lite version only). I had two options to download the Lite version or pay £7.95 again. As I have already paid where do I enter my SKU code? Cheers KMS Lite version from play store doesn't provide full protection. If you have bought KMS from kaspersky website or a local store, please download the following version (9.4.90) http://www.kaspersky.com/downloads/product...ile_for_android after installing, you will be prompted to enter the key. -------------------- Mobile Phone: HTC Touch Pro -- Radio 1.17.25.09
Android: XDAndroid GBX0C 2.3.7 -- Kernel 2.6.27.46-01365-gc8b9a4c 27/2/2012 -- Kaspersky Mobile Security 9 MP5 Build 10.1.29 Windows Mobile: 6.5.X Rom Energy Series Titanium Build 21916 9/7/2011 Operating Systems: Fedora 17 KDE ---- Lubuntu 12.04 ---- Linux Mint 13 Cinnamon Internet Browsers: Google Chrome 24.0.1297.1 dev, Chromium 22.0.1229.94 |
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