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> KMS9 has stopped loading, After 9 months use I can't access KMS9
mull1974
post 5.05.2012 10:40
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Hi,
I'm hoping someone here can help please. Within the past week KMS9 has stopped working on my phone. I have been using this application successfully for 9 months but now it has stopped working.
The only way I noticed was on Thursday it stopped offering the option to add numbers to my black list when I was called by an unrecognised number.

I am running on android and have been into applications to clear all data from KMS9.

I have then reactivated using my activation code, but when I open the application it just hangs and states "KMS9 Loading"

Any ideas please biggrin.gif
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lapin
post 7.05.2012 02:57
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From: Thessaloniki, Greece




Instead of clearing all data, have you tried to reinstall KMS?


--------------------
Mobile Phone: HTC Touch Pro -- Radio 1.17.25.09
Android: XDAndroid GBX0C 2.3.7 -- Kernel 2.6.27.46-01365-gc8b9a4c 27/2/2012 -- Kaspersky Mobile Security 9 MP5 Build 10.1.29
Windows Mobile: 6.5.X Rom Energy Series Titanium Build 21916 9/7/2011

Operating Systems: Fedora 17 KDE ---- Lubuntu 12.04 ---- Linux Mint 13 Cinnamon
Internet Browsers: Google Chrome 24.0.1297.1 dev, Chromium 22.0.1229.94
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mull1974
post 18.05.2012 22:23
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QUOTE(lapin @ 6.05.2012 22:57) *
Instead of clearing all data, have you tried to reinstall KMS?


Hi yes tried that and still not working. I get the screen to enter passcode, but then see KMS loading :-(
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lapin
post 21.05.2012 23:44
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Group: Gold beta testers
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Joined: 16.02.2008
From: Thessaloniki, Greece




QUOTE(mull1974 @ 18.05.2012 20:23) *
Hi yes tried that and still not working. I get the screen to enter passcode, but then see KMS loading :-(

Are you sure, you did the reinstall properly? uninstall-reboot-install.
Have you done any android update during that period that KMS stopped working?
Also, do you install the latest version? (9.4.90)


--------------------
Mobile Phone: HTC Touch Pro -- Radio 1.17.25.09
Android: XDAndroid GBX0C 2.3.7 -- Kernel 2.6.27.46-01365-gc8b9a4c 27/2/2012 -- Kaspersky Mobile Security 9 MP5 Build 10.1.29
Windows Mobile: 6.5.X Rom Energy Series Titanium Build 21916 9/7/2011

Operating Systems: Fedora 17 KDE ---- Lubuntu 12.04 ---- Linux Mint 13 Cinnamon
Internet Browsers: Google Chrome 24.0.1297.1 dev, Chromium 22.0.1229.94
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mull1974
post 22.05.2012 00:45
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Thanks Lapin I have now reinstalled from google play store and looks OK (lite version only).
I had two options to download the Lite version or pay £7.95 again. As I have already paid where do I enter my SKU code?

Cheers
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lapin
post 22.05.2012 02:01
Post #6


Kaspersky Fan I
********

Group: Gold beta testers
Posts: 1606
Joined: 16.02.2008
From: Thessaloniki, Greece




QUOTE(mull1974 @ 21.05.2012 22:45) *
Thanks Lapin I have now reinstalled from google play store and looks OK (lite version only).
I had two options to download the Lite version or pay £7.95 again. As I have already paid where do I enter my SKU code?

Cheers

KMS Lite version from play store doesn't provide full protection.
If you have bought KMS from kaspersky website or a local store, please download the following version (9.4.90)
http://www.kaspersky.com/downloads/product...ile_for_android
after installing, you will be prompted to enter the key.


--------------------
Mobile Phone: HTC Touch Pro -- Radio 1.17.25.09
Android: XDAndroid GBX0C 2.3.7 -- Kernel 2.6.27.46-01365-gc8b9a4c 27/2/2012 -- Kaspersky Mobile Security 9 MP5 Build 10.1.29
Windows Mobile: 6.5.X Rom Energy Series Titanium Build 21916 9/7/2011

Operating Systems: Fedora 17 KDE ---- Lubuntu 12.04 ---- Linux Mint 13 Cinnamon
Internet Browsers: Google Chrome 24.0.1297.1 dev, Chromium 22.0.1229.94
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