 Can Not Update, Cant update |
Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus  |
 30.04.2012 17:46
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#1
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Newbie  Group: Members Posts: 3 Joined: 30.04.2012  |
I purchased a two year contract in August 2011. I have 465 days left on my subsrciption. As of march 30, 2012 my computer has been saying that my Kapersky is obselete. When i hit the "fix it now" tab the computer goes through an update cycle then says my system kapesky is still "obselete." When i look at the updated reports i see some files say "not enough rights for file operation" and other files say "error updating component!"
When i check the main kapersky page with the license on it and hit the update subscription status the computer says "subsription key is missing!" Using the tech support i already erased the license and reactivated the account but that did not help. WHAT IN THE WORLD IS GOING ON!!! I am not computer savvy and have no idea whats going on. Is there a number that i can call kapersky because all i get is emails? |
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30.04.2012 18:14
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#2
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Advanced Member I Group: Members Posts: 173 Joined: 15.03.2011 From: India |
Hello
Have you checked your system date/time? Are they correct? |
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30.04.2012 21:28
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#3
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Newbie Group: Members Posts: 3 Joined: 30.04.2012 |
No. I dont know where it is. I will check.
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30.04.2012 21:59
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#4
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 Professional Group: Moderators Posts: 20459 Joined: 19.11.2005 From: Toronto/Canada |
Its in your Windows Control Panel. Or system tray near the clock.
-------------------- Networking and Security Guru
~^Whizard^~ |
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| Lo-Fi Version | Time is now: 26.05.2013 02:44 |