 2011 to 2012 update help, I think I have messed up |
Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus  |
 30.04.2012 01:31
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#1
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Newbie  Group: Members Posts: 3 Joined: 3.11.2011  |
I purchased the 2012 Kaspersky Internet security disc for 3 PCs and think I have messed up.
I still have 7 days to go on my old licence for 2011 but thought as I was going away I would upgrade now. I have only just read that I should have uninstalled 2011 before I downloaded 2012 and now I can't put my activation code in for 2012. Can I just uninstall 2012 and start again or is there some other way I can get out of this mess. I am going away on Wednesday with my laptop - the version I have changed at the moment is on my PC. |
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30.04.2012 01:58
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#2
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 Global Moderator Group: Global moderators Posts: 28560 Joined: 7.04.2005 |
Sure you can simply uninstall completely saving nothing, reboot and reinstall 2012 using the 2011 code with 7 days left, update it and reboot. Now add the new license.
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