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> 'Databases and applications are out of date' - Despite update..
vortex15
post 28.04.2012 19:19
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Noticed a notification earlier that my Kaspersky 2012 didn't have the latest updates. Yet when I've run the update it keeps telling me that its out of date. Any help? Uploaded an image of the update report.

Thanks ay.gif
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Attached File  KASPERSKSHOT.png ( 183,93K ) Number of downloads: 41
 
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Lucian Bara
post 28.04.2012 20:18
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Hello
based on what I'm seeing you are on a laptop.
Go into the settings->advanced settings>battery saving and uncheck 'do not run scheduled tasks while on battery'
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vortex15
post 29.04.2012 13:17
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QUOTE(Lucian Bara @ 28.04.2012 16:18) *
Hello
based on what I'm seeing you are on a laptop.
Go into the settings->advanced settings>battery saving and uncheck 'do not run scheduled tasks while on battery'


Tried this but still brings up the out of date message. Any other suggestions?
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Lucian Bara
post 29.04.2012 14:27
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Could you save the update report and attach it here?
Also post a screenshot of the message itself.
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vortex15
post 29.04.2012 19:24
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QUOTE(Lucian Bara @ 29.04.2012 10:27) *
Could you save the update report and attach it here?
Also post a screenshot of the message itself.


Here you go, these should be what you are after. Any problems let me know.
Attached File(s)
Attached File  errormessage.jpg ( 139,97K ) Number of downloads: 29
Attached File  updatereportv2.txt ( 156,91K ) Number of downloads: 16
 
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eloy960
post 29.04.2012 21:46
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QUOTE(vortex15 @ 29.04.2012 10:24) *
Here you go, these should be what you are after. Any problems let me know.


I have the exact same problem.
Here are my attached files.

Attached File(s)
Attached File  Kapersky_Update.JPG ( 208,32K ) Number of downloads: 13
 
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eloy960
post 29.04.2012 21:48
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QUOTE(eloy960 @ 29.04.2012 12:46) *
I have the exact same problem.
Here are my attached files.


It's me again.
Here's the report.

Attached File(s)
Attached File  Kapersky_Update.txt ( 92,92K ) Number of downloads: 11
 
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vortex15
post 2.05.2012 01:32
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Any potential help here? I noticed on the security problems page my firewall is also down and application control is disabled, yet when I try and enable nothing happens. Any help?
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Don Pelotas
post 2.05.2012 01:47
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QUOTE(vortex15 @ 1.05.2012 23:32) *
Any potential help here? I noticed on the security problems page my firewall is also down and application control is disabled, yet when I try and enable nothing happens. Any help?

Try this:
QUOTE(richbuff @ 1.05.2012 23:38) *
Welcome. Reboot, then check system date/time correct, then Settings > Update > Update source > Proxy server > uncheck proxy server > ok>ok>ok.
And Settings > fourth icon (cardboard box) > Appearance > enable Animate taskbar icon > ok.

If still no go, i would simply uninstall Kaspersky compltely, reboot and reinstall, update it, reboot and see how you fare.


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vortex15
post 2.05.2012 01:59
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QUOTE(Don Pelotas @ 1.05.2012 21:47) *
Try this:

If still no go, i would simply uninstall Kaspersky compltely, reboot and reinstall, update it, reboot and see how you fare.


Yeah doesn't seem to have worked. Will have to pick up my copy when I go back home this weekend and will reinstall it. Thanks for the help. Will reply on saturday or sunday and let you know how it goes.
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Don Pelotas
post 2.05.2012 08:35
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QUOTE(vortex15 @ 1.05.2012 23:59) *
Yeah doesn't seem to have worked. Will have to pick up my copy when I go back home this weekend and will reinstall it. Thanks for the help. Will reply on saturday or sunday and let you know how it goes.

You can just download it from downloads in my signature, then when uninstalling choose to save the activation data and only that.


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antieauc
post 2.05.2012 22:38
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QUOTE(vortex15 @ 1.05.2012 16:59) *
Yeah doesn't seem to have worked. Will have to pick up my copy when I go back home this weekend and will reinstall it. Thanks for the help. Will reply on saturday or sunday and let you know how it goes.


I had the same exact issue, & I happened to notice the date on my machine had changed (bad CMOS battery?) In any event, when I changed it back to the correct date the issue resolved itself in about a minute. I am guessing the misalignment between the computer's listed date and the kaspersky file dates was causing the fault.
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vortex15
post 6.05.2012 20:30
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Re-installing has got it working again. Thanks for the help!
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