 Possible virus not letting a certain file be downloaded, SUN JAVA RE can't be downloaded |
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 6.04.2012 00:19
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#1
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Newbie  Group: Members Posts: 7 Joined: 16.10.2010  |
Hello,
Recently i have come across a very mysterious problem. i simply can't download the Sunjava runtime environment (JRE) in anyway. i tried sunwebsite , other websites, filesharing websites etc... the download either reaches 99% and stops or stops after downloading almost 120-160Kb of data (tried IE, firefox , IDM etc all the same) and it has nothing to do with my Internet connection or being blocked etc because i can download all other files just fine. things i tried was renaming the file before downloading which didn't work. since that i guessed it might be a virus that just doesn't let it be downloaded ( somehow reads the half downloaded file and checks if its java platform), so i found a link that had the file inside an archive (RAR, changes the byte pattern) and i could download it !! i ran and installed the software just fine. so i only can think of this is because of kaspersky or just a virus blocking it. any ideas ? P.S. : i have KIS 2012 latest version and latest update and never had this problem and GSI doesn't work on my system. |
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6.04.2012 03:15
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#2
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Oldtimer Group: Moderators Posts: 43080 Joined: 14.06.2007 |
If you suspect possible malware issue, please see the first Important topic. There, you will find instructions for the other log.
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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6.04.2012 10:11
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#3
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Newbie Group: Members Posts: 7 Joined: 16.10.2010 |
Thanks,
i have uploaded the log files edit: attached the .zip. [attachment=227906:virusinfo_syscure.zip] This post has been edited by richbuff: 6.04.2012 10:20
Attached File(s)
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6.04.2012 10:25
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#4
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Oldtimer Group: Moderators Posts: 43080 Joined: 14.06.2007 |
Your log looks clean. What happens when you try to run GSI?
Try to reset IE and clear your browsers caches. -------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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7.04.2012 21:16
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#5
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Newbie Group: Members Posts: 7 Joined: 16.10.2010 |
QUOTE(richbuff @ 6.04.2012 09:55)  Your log looks clean. What happens when you try to run GSI? Try to reset IE and clear your browsers caches. i can run GSI but when i click "Create Report" i just closes. i also cleared and reset all my IE and firefox but that didn't help. |
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10.04.2012 08:36
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#6
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Newbie Group: Members Posts: 7 Joined: 16.10.2010 |
No ideas really ?
why can't you download a certain file from anywhere ? |
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10.04.2012 08:46
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#7
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Oldtimer Group: Moderators Posts: 43080 Joined: 14.06.2007 |
Without the GSI I am almost totally in the dark. Pending hopeful possible resolution of this issue here at this forum, please also contact Tech Support: https://my.kaspersky.com/en/support/helpdesk
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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