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> Kaspersky Internet Security 2012 activation code
Josip Basic
post 27.01.2012 01:28
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Hi,


I have bought today Kaspersky Internet Security 2012,on activation card it saids that i am authorized to install software on two computers.
first i install on my desktop and activation went ok,after that also installed on laptop but activation did not pass.

My question is, do i have license for one or two computers to install?
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richbuff
post 27.01.2012 03:01
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Welcome.
QUOTE
activation did not pass.
What is the exact error message? Please check system date/time is correct on both of your PCs before installation and activation.


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Beyond the bare-bones basics, such as check system date/time correct, and insure that the activation code is for that product, and insure the activation code is typed
in correctly, and do a databases update > reboot, and try un and re install > update databases > reboot, and click the "Update subscription status" button (if applicable); we can
not solve activation errors on this forum. If your activation issue is not easily resolvable, please contact Tech Support:
https://my.kaspersky.com/en/support/helpdesk or your subscription manager, as applicable.


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Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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Josip Basic
post 27.01.2012 12:10
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Time is the same on both computers. Ok i will check what exact error is and i will posted here.

THX
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Josip Basic
post 27.01.2012 21:30
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Find in attach printscreen error
Attached File(s)
Attached File  error.jpg ( 109,75K ) Number of downloads: 35
 
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dh27564
post 27.01.2012 21:34
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The screen shot would indicate that you can only install on one machine.


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D. Henderson
Cleveland, Ohio USA
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Josip Basic
post 27.01.2012 21:54
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Yes it likes on screen shot, but why on my activation card is said that i can install on two computers?
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dh27564
post 27.01.2012 22:08
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I'm afraid I can't answer that but it looks like the second install was invalid due to the license privilege for just one machine. Check your documentation again. Where did you purchase the product?

I was thinking you could only get licenses for 1, 3, 5, or 10 machines but that may be different based on region. Someone else will probably have a better handle on this.

This post has been edited by dh27564: 27.01.2012 22:22


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D. Henderson
Cleveland, Ohio USA
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Josip Basic
post 27.01.2012 22:31
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In store here in Croatia.
In attach scan of authorization card
Attached File(s)
Attached File  card.jpg ( 86,45K ) Number of downloads: 21
 
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Whizard
post 28.01.2012 01:19
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Contact support at my.kaspersky.com or your retailer.


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Networking and Security Guru
~^Whizard^~
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Josip Basic
post 28.01.2012 01:35
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Thanks, i have contacted Kaspersky support.
I will post result.
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