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> How to uninstall 360 Safeguard?
SamTan
post 27.11.2011 19:26
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While installing KIS, I was prompted that I have 360 Safety Guard onboard and need to remove it before I can proceed..
However I can't locate 360 safety guard in my Control Panel>All Control Panel Items>Programs and Features
How do I go about removing the 360 now?

Any advise is greatly appreciated!
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rudger79
post 27.11.2011 20:55
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Group: Gold beta testers
Posts: 9251
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Welcome. Do you have anything in programs like Qihoo or Qihoo 360?


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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TOGS
post 28.11.2011 02:03
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Also.........

Hello...As well as what rudger79 suggests looking for in add/remove...

Removing this registry key might allow you to install Kaspersky but first follow

the instructions in the link below and delete any files or folders that you can find.

HKEY_LOCAL_MACHINE\SOFTWARE\360

http://forum.antivirus365.net/index.php?showtopic=5553
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SamTan
post 28.11.2011 16:48
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QUOTE(TOGS @ 28.11.2011 06:03) *
Also.........

Hello...As well as what rudger79 suggests looking for in add/remove...

Removing this registry key might allow you to install Kaspersky but first follow

the instructions in the link below and delete any files or folders that you can find.

HKEY_LOCAL_MACHINE\SOFTWARE\360

http://forum.antivirus365.net/index.php?showtopic=5553


Yes, I have been there and follow every steps.. but I cannot locate any trace of Safety guard or 360..
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SamTan
post 28.11.2011 16:58
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Ran the installation again and again it says I have 360 Safety Guard installed..

But this time I click "Skip" and it actually proceed to install KIS... so crossing my fingers now..
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rudger79
post 28.11.2011 17:02
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Posts: 9251
Joined: 20.10.2008
From: Kodiak USA




Please provide a GSI report by following the four steps outlined here: http://forum.kaspersky.com/index.php?s=&am...post&p=5395


--------------------
2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

________________________________________________________________________________
1.Laptop -
Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
_______________________________________________________________________

My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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SamTan
post 28.11.2011 17:04
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Asking for my authorization code now... guess it has gone through..

Well I'm not sure why it doesn't work last night.. but glad that somehow it was solved now. :-)
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