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17.10.2011 21:07
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#1
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Newbie ![]() Group: Members Posts: 8 Joined: 17.10.2011 |
hi Im new in this forum so sorry if dont know how to communicate well
I just want to ask to any who know if it is possible for my 2011 activation code to work with 2012 software for kaspersky anti virus. thanks |
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17.10.2011 21:59
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#2
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![]() Forum Elite ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Gold beta testers Posts: 8070 Joined: 20.10.2008 From: Kodiak USA |
Welcome. Yes!
-------------------- Windows 7 Pro x64 SP1, Real Machine, 4GB Ram No OEM stuff. My GSI
________________________________________________________________________________ 1.Laptop - Windows 7 Pro SP 1 x64 4gb - FF latest - KIS 2013 2.Desktop - Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2013 _______________________________________________________________________ My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions |
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18.10.2011 11:11
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#3
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Newbie ![]() Group: Members Posts: 8 Joined: 17.10.2011 |
hi Im new in this forum so sorry if dont know how to communicate well I just want to ask to any who know if it is possible for my 2011 activation code to work with 2012 software for kaspersky anti virus. thanks OK THANKS ALOT.. BUT IM HAVING PROBLEM ACTIVATING MY 2011 CODE IN 2012..CAN YOU TELL ME WHY,, THANKS |
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18.10.2011 11:16
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#4
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Oldtimer ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderators Posts: 43464 Joined: 14.06.2007 |
Please take off caps lock and then describe the error in detail.
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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18.10.2011 11:18
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#5
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![]() Advanced Member V ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 1143 Joined: 28.03.2008 From: "tax free" |
Make sure that you have the right Kaspersky. KAV (anti-virus) or KIS (internet security), the codes are not interchangeable.
-------------------- 1. Windows 7 32-bit Ultimate (not in use). 2. Windows 7 64-bit, 500gb HD, 4gb ram, Nvidia GeForce GT 425M, i5-480M (in use)
FF13.0.1; KIS/KAV and PURE Tester since Kaspersky 6 with real computer (always). Currently Beta Testing: Didn't/don't have time to :( Currently:R&D Chemist |
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18.10.2011 11:20
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#6
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![]() Forum Elite ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderators Posts: 8525 Joined: 30.10.2007 |
Hello
Can you be more specific about your problem, do you get any message ? Tha activation code should have following format : xxxxx-xxxxx-xxxxx-xxxxx Please take care with the difference between B or 8 or L and 1 ... This post has been edited by Berny: 18.10.2011 12:09 |
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17.11.2011 20:41
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#7
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Newbie ![]() Group: Members Posts: 8 Joined: 17.10.2011 |
Please take off caps lock and then describe the error in detail. thank you sir for the reply, my problem is that when i install the anti virus 2012 and activate it using 2011 activation key it cannot be activated the first thing you will do is to install 2009 version and then activate it and then there you can upgrade to 2012 using the 2011 activation key. is there any possible solution to activate it using the same product software? by the way my product software is v 12.0.0.374 thanks |
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18.11.2011 01:24
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#8
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Oldtimer ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderators Posts: 43464 Joined: 14.06.2007 |
You're welcome. If you can not activate 2012 with a 2011 activation code, the next step is to post the error message in full detail. What does the error say?
Check system date/time is correct, then check to make sure the product and the code match, that is; Kaspersky Anti Virus product and Kaspersky Anti Virus code. If still no go, post the error and please also contact Tech Support: https://my.kaspersky.com/en/support/helpdesk -------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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