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> Kaspersky internet security 2012
the_sly_dog
post 9.06.2011 18:00
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Hello
I have installed kaspersky internet security 2012 edition and the only problem i seem to be having is when i click the system tray icon it takes about 1-2 minutes for the main kaspersky window to open, Once the main kaspersky window is open any menu i click inside the main gui window eg: update - scan takes minutes to open again i run a full scan and it took 3hours..
I even uninstalled and tried a fresh install again same problem
GSI LOG

i did a gsi log like i read in a post

i have run out of ideas what to try now, I know this pc isn`t the best spec but i thought it would be ok to run kaspersky ???

This post has been edited by the_sly_dog: 9.06.2011 18:04


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sprog
post 9.06.2011 18:11
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Your GSI shows Shadow Defender and Malwarebytes' Anti-Malware still running. That should be your slowdown. Lose the Real-Time scanning on both, prevent them running on boot, and you should be good to go. Your PC spec is fine, no worries there.

Personally, I would get rid of SD completely and only use Malwarebytes' Anti-Malware for On-Demand for a file I needed a second opinion on.


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antikythera
post 9.06.2011 18:12
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please try the following:

disable the realtime elements of mbam and and remove shadow defender as they conflict with KIS 2012. then do a repair install of 2012 from the start menu. the program should be more responsive after that.

This post has been edited by antikythera: 9.06.2011 18:12


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the_sly_dog
post 9.06.2011 18:23
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Thank you both i have unistalled both shadowdefender and malware bytes and restarted my pc kaspersky still has the same loading times while opening up, do you think i need more ram ? i do a defrag once a week with perfectdisk


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rudger79
post 9.06.2011 18:32
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Hi. Did you also do this?
QUOTE(antikythera @ 9.06.2011 06:12) *
then do a repair install of 2012 from the start menu. .
Start > Programs > Kaspersky Folder > Internet Security > Repair


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2015 Beta Test Machine specs: Windows 7 Pro x64 SP1, Real Machine (laptop), 4GB Ram No OEM stuff. My GSI Report Link

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Windows 7 Pro SP 1 x64 4gb - FF latest -
KIS 2015 MR1 15.0.1.415
2.Desktop -
Windows 7 Pro SP 1 x86 4gb - FF latest - KIS 2015 MR1 15.0.1.415
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My Kaspersky Account Kaspersky Support Ticket Request to Kaspersky Virus Lab Link to GSI Report Instructions Kaspersky Latest Product Versions
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the_sly_dog
post 10.06.2011 01:40
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QUOTE(rudger79 @ 9.06.2011 15:32) *
Hi. Did you also do this?Start > Programs > Kaspersky Folder > Internet Security > Repair



Please can u delete this thread.... i solved it in bios i changed sata type to Enhanced and kaspersky opens instant http://forum.kaspersky.com/style_emoticons...ault/b_punk.gif

thank you very much for all your help

kaspersky is lightning fast now smile.gif



This post has been edited by the_sly_dog: 10.06.2011 01:54


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