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2.05.2011 09:39
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Newbie ![]() Group: Members Posts: 1 Joined: 2.05.2011 |
I am running on Windows Vista Home Premium. I have had Kaspersky run without any problems before, whatsoever. This 'crashing' only started recently. I dont know how to resolve this issue. Everytime it completes instillation after re-downloading it, it says "Kaspersky Anti-Virus has stopped working". Can somebody please help. This is the error message I get: Problem signature: Problem Event Name: APPCRASH Application Name: avp.exe Application Version: 9.0.0.192 Application Timestamp: 4b34b6fc Fault Module Name: Ushata.dll Fault Module Version: 9.0.0.192 Fault Module Timestamp: 4b34c143 Exception Code: c0000005 Exception Offset: 000020c5 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 7177 Additional Information 1: 01eb Additional Information 2: 0405e2915ce5083e0a5f15050de3a11d Additional Information 3: 9d54 Additional Information 4: 289e29cb814918f1b51ef4be30e874f1 Here is my email add: ~ edit: del your email FOM spam prevention. This post has been edited by richbuff: 2.05.2011 09:59 |
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2.05.2011 10:01
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#2
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Oldtimer ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Group: Moderators Posts: 43043 Joined: 14.06.2007 |
Welcome. Please clean install PURE build 9.1.0.124. Uninstall PURE 9.0.0.192 > reboot > install 9.1.0.124 > reboot.
Download link and tips are located in the second Important topic. Any better after that? This post has been edited by richbuff: 2.05.2011 10:02 -------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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