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> Disable user notifications
Codata
post 21.02.2011 12:12
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Hi all !

I am running Kaspersky Admin Kit 6.0.1591 with KAV Workstation 6.0.3.837.

I am trying to disable user notifications for events that are managed via the Admin Kit. For instance, signature updates and License renewal.

Here is what I did (the interface is in French so I tried to translate, the option names might not match exactly) :
In my policy, in the "configuration tab" > "services" > "interaction with user" under "important events" I unchecked "the license will expire soon" and "threats signatures are outdated".

The "lock" is on for this setting, so I think it should be applied.
I have a client computer on which the license will soon expire, and I still get a popup notification for this event.

Is there something else I should change to prevent these notifications from appearing ?

Thanks a lot!
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Maher Waheeb
post 21.02.2011 14:09
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did you disable the notification for all types of events? such as:

crtical event: license has expired
warning event: license will expire soon


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Codata
post 21.02.2011 14:16
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QUOTE(Maher Waheeb @ 21.02.2011 11:09) *
did you disable the notification for all types of events? such as:

crtical event: license has expired
warning event: license will expire soon

No, only for "warning event : license will expire soon".
But the message I have is about the license expiring soon. It is still valid until 2011-02-23.
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Maher Waheeb
post 21.02.2011 16:44
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please find notifications about the key file expiration in this document

hope it helps

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Codata
post 21.02.2011 17:41
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QUOTE(Maher Waheeb @ 21.02.2011 13:44) *

I think this article is about Administrator notifications (emails, net send), not about user notifications.
It is not clear at all though.

Anyway, I followed these steps but I still have the warning popping up on the client every time I boot up.
Here it is (in French) :

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Maher Waheeb
post 21.02.2011 17:58
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i think what you have done at first is enough, did you check if the new modification in the notification settings in the policy was enforced on that computer,

This post has been edited by Maher Waheeb: 21.02.2011 17:59
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Codata
post 21.02.2011 18:13
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QUOTE(Maher Waheeb @ 21.02.2011 14:58) *
i think what you have done at first is enough, did you check if the new modification in the notification settings in the policy was enforced on that computer,

Yes, that's what really surprises me.
The window is greyed out (= policy enforced), and the checkboxes match what is set up on the Administration Kit (i.e. no notification on license about to expire).
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Amjad Rimawi
post 22.02.2011 11:21
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QUOTE(Codata @ 21.02.2011 11:12) *
Hi all !

I am running Kaspersky Admin Kit 6.0.1591 with KAV Workstation 6.0.3.837.

I am trying to disable user notifications for events that are managed via the Admin Kit. For instance, signature updates and License renewal.

Here is what I did (the interface is in French so I tried to translate, the option names might not match exactly) :
In my policy, in the "configuration tab" > "services" > "interaction with user" under "important events" I unchecked "the license will expire soon" and "threats signatures are outdated".

The "lock" is on for this setting, so I think it should be applied.
I have a client computer on which the license will soon expire, and I still get a popup notification for this event.

Is there something else I should change to prevent these notifications from appearing ?

Thanks a lot!



in this section you need to keep them checked , these statuses should not be displayed in the main window of Kaspersky Antivirus


--------------------
Amjad Al-Rimawi
Kaspersky Product Specialist
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Codata
post 22.02.2011 11:24
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QUOTE(Amjad Rimawi @ 22.02.2011 08:21) *
in this section you need to keep them checked , these statuses should not be displayed in the main window of Kaspersky Antivirus

You mean in the "interaction with the user" section ?
That's where I thought it should be disabled in the first time though !
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Amjad Rimawi
post 22.02.2011 11:27
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QUOTE(Codata @ 22.02.2011 10:24) *
You mean in the "interaction with the user" section ?
That's where I thought it should be disabled in the first time though !



Yes , keep them checked , then in Kaspersky Antivirus for windows workstation policy , go to interaction with users , and uncheck Enable Notification this is a recommended settings and it will not bother employees.


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Amjad Al-Rimawi
Kaspersky Product Specialist
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Amjad Rimawi
post 22.02.2011 11:30
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also i recommned you to upgrade your product to latest version : Admin kit 8.0.2134 with KAV MP4

http://www.kaspersky.com/productupdates?ch...nlink=206915037


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Amjad Al-Rimawi
Kaspersky Product Specialist
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Maher Waheeb
post 22.02.2011 11:35
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QUOTE(Amjad Rimawi @ 22.02.2011 11:21) *
in this section you need to keep them checked , these statuses should not be displayed in the main window of Kaspersky Antivirus



if we do not want to see such notifications on the client side then we have to uncheck the wanted boxes,
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Codata
post 22.02.2011 11:36
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QUOTE(Amjad Rimawi @ 22.02.2011 08:30) *
also i recommned you to upgrade your product to latest version : Admin kit 8.0.2134 with KAV MP4

http://www.kaspersky.com/productupdates?ch...nlink=206915037

Well, I waited as much as possible to upgrade KAV because there were bad user feedbacks at the beginning.
I should think about it again though. Time has passed, and the main quirks should be fixed now.
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Maher Waheeb
post 22.02.2011 11:41
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QUOTE(Amjad Rimawi @ 22.02.2011 11:27) *
Yes , keep them checked , then in Kaspersky Antivirus for windows workstation policy , go to interaction with users , and uncheck Enable Notification this is a recommended settings and it will not bother employees.



he only needs to disable the "license expires soon" notification and keeps other notification enabled,
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prabin
post 29.06.2011 15:27
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please help me to solve this issue regarding Licence notification. I've disabled all notifications but having pop up while starting the pc everytime with expiration issue.
kIt Version:-2163
KAV 1424
Netagent 2163
fYI, its trail license. We've planned for commercial license after few days.

Regards, rolleyes.gif
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ar-kav
post 30.06.2011 10:43
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QUOTE(prabin @ 29.06.2011 13:27) *
please help me to solve this issue regarding Licence notification. I've disabled all notifications but having pop up while starting the pc everytime with expiration issue.
kIt Version:-2163
KAV 1424
Netagent 2163
fYI, its trail license. We've planned for commercial license after few days.

Regards, rolleyes.gif



pop up while starting the pc everytime with expiration

|
V

Please disable the option "Display Kaspersky Anti-Virus interface" in your policy for Workstations.
After you have this option disabled, and the policy was transferred to the clients, no license expiration popup appears.


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ar-kav
post 30.06.2011 10:45
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sorry, screenshot now attached wink.gif





Attached File(s)
Attached File  User_Interface.jpg ( 55.84K ) Number of downloads: 40
 
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