 Help me - Kaspersky problems |
Kaspersky Lab Forum > English User Forum > Protection for Home Users > Kaspersky Internet Security & Anti-Virus  |
 12.08.2006 20:50
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#1
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Newbie  Group: Members Posts: 1 Joined: 12.08.2006  |
Hey there, having some problems, just downloaded Kaspersky antivirus 6.0 for a 30 day trial - now it is fully downloaded I am unable to use the internet (using anhother pc right now)
it will load up very slowly then i go to a page or search on google and it the page will close instantly! I have norton antivirus on here too - problem? Please help guys! antsg2002 |
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12.08.2006 20:56
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#2
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 Global Moderator Group: Global moderators Posts: 28572 Joined: 7.04.2005 |
Hi antsg2002 & welcome
Yes, your problem is as clear as mountain air! You have to uninstall both Kaspersky and Norton, then go through the Norton removal steps found here:http://forum.kaspersky.com/index.php?showtopic=5233, please do all the steps and in the order they are shown. 
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