 Unable to install Kaspersky 2011 Antivirus due to virus? |
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 17.09.2010 00:39
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#1
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Newbie  Group: Members Posts: 1 Joined: 17.09.2010  |
Hi, and thanks for this forum:
I purchased Kaspersky 2011 Antivirus but was unable to install it, the message said it was likely due to a virus, and to download and run the Virus Removal tool, which I have done (the virus seems to also have disabled the windows installer). I ran the removal tool in auto mode, and kept receiving Kaspersky pop-ups saying "password required". I then ran it in manual mode, and am enclosing the zip file it generated. I would appreciate any assistance. Thanks, David in Pensacola, FL
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17.09.2010 07:19
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#2
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Oldtimer Group: Moderators Posts: 42980 Joined: 14.06.2007 |
Welcome. The log looks clean. Please uninstall Kaspersky Virus Removal Tool > reboot, then post your GetSystemInfo report link, instructions are located in the first Important read me topic.
-------------------- Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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