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> Unable to install Kaspersky 2011 Antivirus due to virus?
DavidinPNS
post 17.09.2010 00:39
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Hi, and thanks for this forum:

I purchased Kaspersky 2011 Antivirus but was unable to install it, the message said it was likely due to a virus, and to download and run the Virus Removal tool, which I have done (the virus seems to also have disabled the windows installer).

I ran the removal tool in auto mode, and kept receiving Kaspersky pop-ups saying "password required".

I then ran it in manual mode, and am enclosing the zip file it generated. I would appreciate any assistance.

Thanks,

David in Pensacola, FL
Attached File(s)
Attached File  avptool_sysinfo.zip ( 153,91K ) Number of downloads: 6
 
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richbuff
post 17.09.2010 07:19
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Welcome. The log looks clean. Please uninstall Kaspersky Virus Removal Tool > reboot, then post your GetSystemInfo report link, instructions are located in the first Important read me topic.


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Please see the Important topics, located at the top of this section, and at the top of other sections of this forum.
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